Inside Sales Manager

Company Overview:

Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology – video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal is hiring a Inside Sales Manager. The Inside Sales Manager will lead a team of inbound sales representatives responsible for engaging existing security guarding clients and aligning their needs with integrated technology solutions. The High Velocity Inside Sales Manager is a leader that will drive revenue growth through consultative selling, team development, and collaboration with operations, technology, and client success teams to ensure seamless solution delivery.

RESPONSIBILITIES:

Leadership and Team Development

Build, lead, and develop a high performing inbound, inside sales team focused on qualifying and executing sale for inbound guarding clients for technology solution opportunities
• Create a coaching culture that emphasizes accountability, collaboration, and continuous learning
• Implement structured sales training and processes to ensure consistent performance and professional growth

Sales Process and Performance Management

• Standardize a solutions sales process that exceeds service delivery and client satisfaction
• Develop, monitor, and refine KPIs throughout the client life cycle, identify and execute process improvements, and enhance efficiency and conversion outcomes
• Report on performance trends and provide strategic insights into leadership for continuous optimization

Collaboration and Cross-Functional Alignment

• Collaborate with field sales, technology integration, guarding leadership, and client success teams to ensure solution alignment, seamless client transitions and strengthen client relationships for increased cross-sell potential

QUALIFICATIONS (MUST HAVE):

• Must possess one of the following:
• Bachelor’s degree in Business, Marketing, or related field of study
• Associate’s degree in Business, Marketing, or related field of study with a minimum of five (5) years of inside sales leadership experience
• High school diploma or equivalent a minimum of ten (10) years of inside sales leadership experience
• Minimum of three (3) years of experience in inside sales leadership
• Demonstrated ability to coach, motivate, and scale high-performing sales teams
• Strong analytical and problem-solving skills with a focus on data-driven decision-making
• Proficiency in Salesforce or comparable Customer Relationship Management (CRM) tools and Microsoft Office
• Excellent oral and written interpersonal communication skills
• Ability to adapt to evolving business needs in a fast-paced, growth-oriented environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience in security technology, SaaS, or B2B technology sales
• Exposure to integrated guarding and technology solution sales or managed services environments
• Background in process improvement, change management, or sales enablement initiatives

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.