Inside Sales Specialist – Hybrid

If you are looking to be part of a company focused on making our roads and communities safer, apply to join our team of talented individuals today!

What TAPCO has to offer you:

• 10 Paid Holidays
• Paid Vacation and Personal Time
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Generous Employer Match and fully vested from day one
• Company-Funded PPE
• Company-Funded Short-Term Disability
• Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee.

What you will accomplish as an Inside Sales Specialist at TAPCO:

As an Inside Sales Specialist you will play a pivotal role in driving regional revenue growth and building strong customer relationships. An Inside Sales Specialist is a key contributor in several core sales processes that facilitate Tapco’s sales team to optimize performance. The successful candidate will be exposed to many aspects of customer engagement in an outcome-focused team environment. The Inside Sales Specialist reports to the Estimating and Inside Sales Manager and is a critical contributor to the overall sales organization’s success.

Essential Duties and Responsibilities

• Collaborate closely with sales teammates in the qualification and execution of marketing leads into sales opportunities.
• Support regionally aligned account executives with customer sales opportunities.
• Ensure all relevant data is updated within the CRM system accurately and in a timely manner.
• Prepare and maintain accurate sales documentation, including quotes, orders, and bids.
• Maintaining accurate and relevant data relating to customers, quotes, and orders in the ERP.
• Provide timely response to customer inquiries via phone and website interactions.
• Performs all other duties as assigned.

Knowledge/Skill/Ability

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Dependable team member.
• Aptitude to thrive in a customer-focused and results-driven environment.
• Ability to understand basic technical specifications and Application drawings.
• Desire to advance in one’s career.

Required experience

• Two years, or more, of sales or customer service position.
• Proven experience in a sales support or customer facing role, preferably in a manufacturing setting.
• Experience working with a CRM (preferred).
• Prior experience working within an ERP (preferred).
• Demonstrated ability to thrive in a multi-tasking environment.

About Us:

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO Employer, including Veterans and Individuals with Disabilities, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements.

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462