INSTRUCTIONAL DESIGNER / Product Specialist

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<div class="isg-job-description“>Job title: INSTRUCTIONAL DESIGNER / Product Specialist
Location: Carson City ,NV 89706

Note: If you’re interested, please give me a call back at 703-291-0438 or you can reply to me with your resume at [email protected]
Job Description:

• The trainer is responsible for enhancing the skills and knowledge of employees at all levels through the design, delivery, and evaluation of training programs tailored to the needs of the Department of Taxation. This role reports to the Organizational Change Management team and requires a blend of instructional expertise, subject matter knowledge, and strong communication skills.

Role & Responsibilities: 

• Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.
• Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.
• Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.
• Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed.
• Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements.
• Collaborating with subject matter experts to ensure content accuracy and relevance, especially regarding changes in laws, regulations, or internal policies.
• Providing ongoing support and mentorship to employees, fostering continuous professional development and organizational growth.
• Alignment of training programs with organizational strategies, such as new policy implementation, digital transformation, or process improvement.
• Providing expertise on change management and capacity by integrating change management concepts and principles into training curricula.

Deliverables:

• Modernization Project Training Deliverables.
• Training Needs Assessment and Analysis Reports.
• Comprehensive Training Programs and Curricula.
• Learning Materials and Resources.
• Training Delivery and Facilitation.
• Evaluation and Feedback Mechanisms.
• Performance and Impact Reports.
• Compliance and Regulatory Training.
• Documentation and Recordkeeping.

Required Skills:

• Agreement to follow IRS Pub 1075 Requirements.
• Agreement to State background check.
• Bachelor’s degree in organizational behavior, education, communications, business or public administration or related field; and two years of professional experience.
• Strong public speaking, presentation, and communication skills.
• Ability to analyze training needs and adapt content for diverse audiences.
• Knowledge of adult learning principles and instructional design.
• Organizational and time management skills to coordinate multiple training initiatives.
• Proficiency with technology and online training platforms
• Experience in government or public sector environments is preferred with experience in tax administration a plus but not necessary.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.