Intelligence Unit Caseworker

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Birmingham, Leeds

About the job

Job summary

Are you able to prioritise administrative tasks? 

Do you have experience of planning and organising your own workload with an excellent attention to detail?

Can you communicate effectively (both written and oral) with a variety of stakeholders? 

If so, we’d love to hear from you! 

Job description

As an Intelligence Unit Caseworker, you will be responsible for providing administrative support to directorates and teams within Intelligence Unit Area Office (DVSA Enforcement, Operations, Regional intelligence Officers). 

One the key responsibilities for the Caseworker will be to analyse and distribute intelligence and other information, which will enable the organisation to focus their resources on areas such as non-compliant goods and public service vehicle operators (both UK and non-UK), MOT schemes and any information received regarding ADI misconduct and driving or theory test fraud. 

Further responsibilities will include but are not limited to:

• Developing and delivering appropriate intelligence products in a timely manner to support the Targeting and Coordination process.
• Where necessary, disseminating intelligence products to external customers/partners/agencies.
• Preparing and dispatching letters to the public and operators in respect of illegal operation of good and passenger vehicles and the unauthorised parking of goods vehicles.
• Recording outcomes from intelligence cases sent to Areas to complete the intelligence cycle.
• Carrying out background checks on applications for new Goods and Passenger vehicle operator licences.
• Providing outcomes of background checks to Operator Licensing within the agreed service level agreement.
• Supporting the Intelligence Unit Team Leader by providing analysis of DVSA data to inform decisions on variation applications.
• Engaging with Enforcement Directorate, and Operations colleagues at all levels, regarding intelligence led case work.
• Working with Traffic Commissioners, Licensing and Office of Traffic Commissioner staff to support the delivery of licensing and compliance activities.
• Where necessary, working with other government departments, the police and industry partners to facilitate the exchange of information and intelligence.

For more information about the role and responsibilities please see the attached Candidate Pack. 

Person specification

To be successful in this role you will possess administrative experience, you will be an experienced user of Microsoft Office (including Word and Excel). In addition, you will be required to have an excellent attention to detail along with the ability to organise and plan your own workload effectively. 

You will also have gained experience of data input and database searching and possess good knowledge of Data Protection.

You will have excellent communication skills (both orally and written) and will possess the ability to liaise with a variety of stakeholders. 

Additional Information

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 30 hours per week. 

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work. 

Permanent Civil Servants will be appointed on an inward loan and subject to the terms of the agreed inward loan. You must have your home departments approval to return to them at the end of the loan before you apply. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance. If your home department cannot agree to release you on loan, there is the opportunity for you to move across to the department on a fixed term appointment. In this instance the Department for Transport would become your home department and if there is no role available for you at the end of this appointment, you would be subject to the redeployment and redundancy process. 

If you’re employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to: 

• make roads safer 
• improve services for our customers 
• make road transport greener and healthier 
• harness the potential of technology and data 
• grow and level up the economy 

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. 

Behaviours

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Working Together

Benefits

Alongside your salary of £25,159, Driver and Vehicle Standards Agency contributes £7,288 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options where we encourage a great work-life balance
• Generous Annual Leave – 25 days holiday, increasing by 1 each year of service, up to 30
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday 
• Latest IT and Tech devices 
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
• Wide range of discounts schemes on high street names
• Employee assistance programme for health and well-being 
• Cycle to work scheme and Gym membership offers
• For more information visit our careers page 

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : John Simpson
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

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