Interim Sales Administrator – 12 months + Maternity Cover (M/F/D)

The Opportunity:

Resonant Clinical Solutions is looking for an Interim Sales Administrator to join our team in Buckshaw Village (Chorley), UK, on a 12-18 month contract basis. If you’re passionate about working with people, managing customer orders, resolving customer issues, and expediting back orders — all while being part of a collaborative, international group of colleagues — this could be the perfect role for you! 

The Team 

As part of a core team of 9 colleagues, you’ll be joining the foundation of our operations. The Administrative team is essential to the success of our business, ensuring every initiative starts smoothly and setting up each function to succeed. Your role will focus on providing critical administrative support to our account management function, helping us exceed customer expectations and deliver a market-leading experience. We’re looking for someone who understands the interconnected nature of each department and can see the bigger picture of how our work impacts the entire organization. 

What We’re Looking For 

• Experience: Some relevant experience in administrative support and/or detail driven data entry roles.
• Language Skills: Fluent in English, both written and spoken.
• Collaboration Tools: Proficient in Microsoft Office applications.
• Core Skills: Ability to work autonomously with strong communication skills for internal stakeholders, an eye for detail, and a sense of urgency balanced with calm under pressure.
• Perspective: Ability to see how each task fits into a larger framework, with an understanding of how administrative work supports and strengthens the business as a whole.

How You Will Thrive and Create an Impact 

• Efficiently manage the process of entering sales order requests into our bespoke system, handling invoicing, and generating reports to support our Sales team.
• Own each customer request and interaction from start to finish, ensuring a smooth and positive customer experience.
• Navigate multiple systems, programs, and tools to research and resolve issues, keeping the customer at the forefront.
• Accurately interpret and consolidate data from various sources — including internal and customer forms, spreadsheets, and documents — to create complete and precise orders for processing.
• Handle complex queries and act as a bridge between internal departments, fostering effective communication and swift resolution of issues related to sales orders, invoicing discrepancies, or customer concerns.
• Work collaboratively to maintain seamless operations and deliver exceptional service to our customers.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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