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Intern – International Banking
#25-1348
<sdf-icon _ngcontent-ng-c4503598389514736=”” icon=”location” class=”text-action-primary hydrated” aria-hidden=”true” role=”presentation”></sdf-icon> New York, New York, United States
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Job Overview
The Intern Client Relationship Associate for the International Banking Division will be responsible for working closely with staff members to assist in providing strong customer service and support to high-net-worth international clients and meet their day-to-day banking needs.
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Job Description
Responsibilities include but are not limited to:
- Provide support to International Banker (IB).
- Assist Staff members with client and all back-office departments to ensure prompt and accurate service.
- Participate in consultative client conversation with CRAs.
- Field banking inquiries made by the client. Escalate difficult situations quickly and efficiently while ensuring customer satisfaction.
- Assist the branch in performing duties, support the branch operational activities/financial services and perform branch clerical duties when needed.
- Process account opening forms internally with the respective internal departments including Bank Secrecy Act/Anti Money Laundering, under supervision of the CRAs.
- Perform and process account maintenance utilizing all resources available and guidance from CRAs.
- Preparation of documents to send to customers, follow-up on receipt and process with back office.
- Build knowledge of risk management, loss prevention and follow all policies and procedures.
Other Responsbilities:
- Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department.
- Perform other duties and responsibilities as assigned.
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Requirements
Required Skills:
- Ability to prioritize, organize and follow up on assignments.
- Ability to project a professional image within the community and branch.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- PC skills including the Microsoft Suite (Word, Excel, Outlook, Teams)
- Must have good verbal, written and interpersonal communication skills in dual languages English/Spanish or English/Portuguese.
- Must be attending College or University and must be able to read, write, and speak Spanish and/or Portuguese.
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Location(s).
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350 Madison Ave, New York, New York 10017, United States
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Job Details
Pay Range <sdf-tooltip _ngcontent-ng-c4503598389514736=”” attachmentpoint=”right” class=”hydrated”><sdf-icon _ngcontent-ng-c4503598389514736=”” slot=”tooltip-target” icon=”action-help” class=”left-sm-spacer hydrated” aria-hidden=”true” role=”presentation” aria-describedby=”tooltip-03967186163134817″></sdf-icon>Pay Range
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person’s qualifications and experience.
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$20.10 – $33.37 / hour
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Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
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