Intern – Member Information Management (Summer 2025 – 16 months)

The deadline to apply for this role is:

Until 11:59 PM of September 29, 2024

The Opportunity

May 2025 – August 2026

2 positions

Are you looking to use and engage your knowledge of information management within a quality team of professionals?

We are looking for a student who will be responsible for supporting Information Management projects, process improvement initiatives and duties as assigned.

This opportunity will provide you with a solid foundation to build your career in information management, imaging, archiving and process workflow!

Who You’ll Work With

The Member Information Management team (MIM) team is a small cohesive team of professionals who handle high volumes of transactions daily with high focus on quality results and has won awards for their continuous improvement focus.

The team reports to the Senior Manager, Employer Relations and Member Information Management. They provide support to Member Services and Finance within Ontario Teachers’ Pension Plan.

What You’ll Do

• Determine identification and allocation of documents, letters and other correspondence and processes materials for use by others.
• Review document contents and select appropriate method for scanning and indexing documents from members and employers.
• Verify and update demographic and financial information (e.g. name, address, bank information, etc.).
• Ensuring the safe handling and processing of private member information and communications
• Research and contribute to retention and destruction policy and execution
• Support meeting the team’s daily objectives in support of excellent member experiences

What You’ll Need

• Working knowledge or experience in record management
• To be a critical thinker and be able to evaluate information sources critically
• To be a strong team player
• A demonstrated focus on delivering high level client service
• Possess a strong attention to detail
• Multi-task to meet several daily objectives every day
• Ability to adapt to constant changes in tools and processes
• A willingness to contribute ideas! We are looking for fresh perspectives and ideas to keep us up to date with current or emerging trends
• Business hours are 8:00AM to 5:30PM – Monday to Friday – must be able for shifts within business hours

#LI-SS, #LI-Hybrid

What we’re offering

• Numerous opportunities for professional growth and development, including lunch and learns
• Student led team building events on a monthly basis
• Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers’, diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers’.

How to apply

Are you ready to pursue new challenges and take your career to the next level? Apply today! The following documents are required to be uploaded with your application:

• Resume
• Copy of your transcripts

You will also be invited to complete a pre-recorded digital interview as part of your application.

We thank you for applying, however, only those selected for a personal interview will be contacted. Note that candidates must be legally entitled to work in the country where this role is located.

Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.

The privacy of your personal information is important to us. Please visit our Privacy Centre to learn how we handle your personal information.

Functional Areas:

Administration

Requisition ID:

5983

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