Intern Sales Operations EMEA (Duration: 12 months, Start Date: May 2025)

Wyndham Hotels & Resorts is now seeking an Intern Sales Operations EMEA to join our team in London, United Kingdom.

The Internship

The Intern Sales Operations EMEA will be part of the EMEA Global Sales Operations (GSO) team and responsible for a variety of administrative duties and projects. Additional responsibilities include collecting and analysing weekly/ monthly/ quarterly room night and revenue reports and working individually or alongside other interns from other corporate departments on business-critical projects. 

Applications close on 31st March 2025. Successful candidates will be required to provide evidence of their ability to work legally in the United Kingdom.

Responsibilities

Sales Support 

• Manage Weekly and Monthly Tasks: Oversee recurring tasks, ensuring smooth communication with both internal and external parties.
• Client Request Management: Handle client requests across various sales segments, assisting with lead generation, reporting, and providing timely responses.
• Administrative Support: Provide administrative support for multi-sales segments, including tracking and documentation of key activities.
• Sales Systems Usage: Utilise internal and external sales tools such as Salesforce Lightning, TravelClick, Cvent Transient, UpMail, and others to support sales activities.
• General Departmental Assistance: Process department invoices, manage stationery orders, and handle distribution requests.
• Ad Hoc Responsibilities: Undertake ad hoc tasks as required by the business to ensure operational efficiency.

Sales Marketing & Communication

• Tradeshow & Event Coordination: Support and coordinate tradeshows and events, including logistics, communication, and follow-up actions.
• Data & Content Management: Effectively manage data storage and updates on SharePoint.
• Maintain the accuracy of sales content, ensuring all materials are up-to-date and accessible.
• Marketing Collaboration: Collaborate with the Sales Operations Manager EMEA and the EMEA Marketing team to create or update marketing initiatives, collateral, and sales content, including monthly newsletters.
• Shared Mailbox Management: Monitor and manage the shared team-wide mailbox, ensuring timely responses and appropriate task delegation.

Multi Segment Sales Support 

Provide administrative support for Multi Sales Segment projects and initiatives.

Work with the EMEA GSO team, hotels and clients to attain weekly/ monthly/ quarterly room night and revenue reports delivered as a result of GSO activities through “Non WHR” systems.

Internship Group Project: all Interns will be involved in a business-critical project during their internship.

Support the employee engagement committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Abilities/ Key competencies/ Skills

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of our Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind.

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

• Customer service
• Communication; written and verbal
• Multi-tasking
• Organisation and planning
• Teamwork and ability to work autonomously
• Entrepreneurial learning
• Initiative taking
• Energy and ambition

Experience/ Education/ Certificates

• Hospitality Management bachelor’s degree or above (or studying towards).
• Previous experience in a hospitality environment either in a previous internship or as a minimum, holiday work experience.
• Good knowledge of Microsoft Word, Excel and PowerPoint is required.
• Fluency in written and spoken English is essential. Other language skills are an advantage.
• MS Office Suite and Database Management would be helpful.
• Project management skills and high affinity towards data and technology would be helpful.

Compensation and benefits

• £25,000 gross per annum, prorated for the duration of the internship
• 25 days of holidays per annum (accrued basis)

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA

Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

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