Internal Firm Services- Information Technology Asset Management – Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Information Technology (IT)

Management Level

Manager

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Organisations are often paying too much for software licencing and complex agreements exposing themselves to unwarranted risk. As a part of our SAM (software asset management) team, you’ll help PwC implement an efficient and manageable software programme addressing key aspects to improve governance, reduce our cost exposure, and gain greater efficiency and effectiveness in managing software assets.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm’s/client’s expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm’s code of ethics and business conduct.

Job Description: ACs in India- Technology– IT Asset management Manager

Department: PWC ACs in India- IFS-Technology Days and Hours of Work: Full Time Employment. Standard Working Hours Monday- Friday.

Work Location and Model: o Bangalore would be the 1st preference. Kolkata would be 2nd preference. o Expected to work in office for 2 days of the week mandatorily and as per business requirements and priorities.

o In Country travel may be expected for meetings and business discussions. Reporting to: Senior Manager / Director Technology, ACs in India.

About technology function for ACs in India: The ACs in India Technology team is responsible for maintaining and managing the entire technology footprint, including enterprise architecture, backbone infrastructure, front-line computing and application development/maintenance. These include critical enterprise technology services, like office network connectivity, internet, messaging, voice, data accessibility, backup, restoration, and data retention, etc. The Technology team ensures all critical IT processes are delivered on time and with quality, Risks are identified and appropriately mitigated. The IT Asset management function is an enabling function within Technology Function of ACs in India, responsible for driving the Life cycle of ITA asset and compliance related activities for Technology function for ACs in India.

Job Summary: The IT Asset Manager is responsible for overseeing the management of an organization’s IT assets, including hardware, software, and network resources. This role involves tracking and managing these assets to ensure optimal use, compliance with policies and regulations, and minimizing risks associated with IT investments. The IT Asset Manager plays a key role in strategic decision-making around technology and helps the organization make informed decisions about IT asset purchases and redistribution.

Roles and Responsibilities:

1. Asset Discovery: Identify all IT assets within the organization, including SaaS applications, devices, servers, and other resources. Gain visibility into the inventory of company assets for security, compliance, and efficient IT asset management.

2. Monitoring Hardware and Software: Track and manage hardware and software assets, ensuring they are used, maintained, upgraded, and disposed of properly at the end of their life cycle.

3. Compliance and Governance: Ensure compliance with vendor contracts, develop and maintain processes, policies, standards, systems, and measurements for effective IT asset management.

4. Inventory Management: Maintain databases and records of information such as licenses, service agreements, and warranties for the organization’s software and hardware.

5. Procurement Strategies: Develop procurement strategies that optimize technology spending and enable the organization to make strategic decisions about IT assets.

6. Quality Control: Implement procedures to track and manage IT assets throughout their lifecycle, ensuring quality control and minimizing risks.

7. Oversee the daily & long-term strategic management of hardware and software assets within the organization.

8. Ensure compliance with Procurement, Finance, Infosec & Legal stake holders.

9. Identification of checkpoints for effective asset management & compliance to Audit requirements.

10. Finance registers should be up to date with IT inventory tool.

11. Process improvement at every stage of touch points.

12. Implementing Automation to reduce the manual touch points.

Qualifications:

1. Profession with minimum of 5-year experience in IT Asset management and should have at least 10-year experience in IT.

2. Certified in Hardware Asset Management and Software Asset Management. 3. Bachelor and/or master’s degree from recognized college/University. (IT and Business fields preferred)

4. Experience working in Big4 environment would be an advantage.

Supporting Qualities and Skills:

1. Good Hands-on experience in IT asset management tool like Service now or any other inventory management tool along with MS Office.

2. Good Knowledge and understanding of IT asset life cycle & analytical skill.

3. Strong understanding of IT asset management principles and practices.

4. Experience with IT asset management tools and software.

5. Excellent organizational and analytical skills.

6. Ability to develop and implement effective asset management strategies.

7. Strong communication and collaboration skills to work with various stakeholders.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Read Full Description