International Moving Support Specialist (Hybrid)

Role Overview

General support functions for International Moving Services Operations. Responsible for shipment tracing, customer service, documentation handling (preparing, collecting, distributing and saving to SISTRS), and downstream cost containment for household goods international shipments. Will have contact with customers, agents, vendors and port brokers.

Responsibilities

40%

Shipment Tracing: Though shipment prompts, confirming events occurred and then updating ProMove and the International Move Management Consultant accordingly.

30%

Documentation Handling: Responsible for arranging all shipping documents and processing with customers, agents, vendors and port brokers and uploading to SISTRS database.

20%

Keep customers, agents, vendors and port brokers informed of status changes in a timely manner

10%

Other duties as assigned, including communications desk coverage, FedEx handling and registering files as needed

Qualifications

* Proficient in Microsoft Office applications (Excel, Word, Outlook)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: International Relocation Support Specialist
• Salary Range: $38,000-$45,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.