Investigative Consultant

Investigative Consultant

Investigations & SIU Team

Full-Time

Springfield, MA

The Opportunity

We are seeking a highly skilled Investigative Counsel to join our Special Investigations Unit (SIU). This dual-role position blends investigative expertise in insurance fraud with legal counsel responsibilities focused on contract disputes, policy rescission, and fraud-related litigation. The successful candidate will be a licensed attorney with deep experience in insurance law, investigations, and dispute resolution.

The Team

MassMutual’s Investigations Unit is a uniquely skilled team of anti-fraud professionals who autonomously protect MassMutual, our customer, and the financial services industry by completing unbiased investigation and consultations that enable our partners to reach sound conclusions. We are responsible for investigating, reporting on, and assisting with the prevention and prosecution of known or suspected acts of fraud and other acts of misconduct or wrongdoing committed by or against the Company.

The Impact

Special Investigations Unit (SIU):

• Lead investigations into suspected fraudulent claims, misrepresentations in policy applications, and other forms of insurance-related misconduct.
• Collect and analyze evidence including claim files, underwriting documents, financial records, and digital communications.
• Conduct interviews with claimants, agents, and internal subject matter experts and stakeholders.
• Prepare comprehensive investigative reports and present findings to legal and executive teams.
• Collaborate with law enforcement, regulatory agencies, and internal departments to support enforcement actions.

Legal Counsel – Insurance Litigation & Dispute Resolution:

• Provide legal guidance on matters involving policy interpretations and potential rescission of insurance policies due to material misrepresentation or fraud.
• Draft and review legal settlement agreements, memoranda, pleadings, coverage opinions, and litigation strategy documents.
• Represent the company in pre-litigation negotiations, mediations, administrative hearings and court proceedings.
• Coordinate and manage external counsel on litigation involving contested claims, rescission actions, and bad faith allegations.
• Proactively monitor and advise on legal developments in insurance fraud, contract law, and regulatory compliance.

Minimum Qualifications

• Juris Doctor (JD) from an accredited law school; active bar membership required.
• 5+ years of experience in insurance investigations and litigation.

Ideal Qualifications

• Strong understanding of insurance contract law, fraud statutes, and rescission principles.
• Demonstrated proficiency in technology-driven investigative methods, including digital evidence analysis, data mining, and the use of specialized investigative software
• Proven ability to manage sensitive investigations and legal matters with discretion.
• Excellent analytical, writing, and communication skills.
• Experience in SIU operations or fraud detection within the insurance industry.
• Familiarity with FINRA, state insurance regulations, and anti-fraud frameworks.
• Background in civil litigation, particularly involving coverage disputes and policy rescission.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Investigations & SIU Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-FT1

Salary Range:

$137,800.00-$180,800.00

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the Application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Read Full Description