JOB DESCRIPTION

Job Overview/Summary: The Human Resources (HR) Manager oversees and implements human resource activities, providing a spectrum of services from tactical to strategic.  The HR Manager is part of the Leadership Team for the San Diego and Los Angeles offices and is expected to contribute to the strategic direction setting and operational problem solving through their areas of professional expertise. The HR Manager engages with the Regional HR Director to ensure compliance with all organization-wide policies and procedures and leads local labor law compliance efforts. This position is based in San Diego supporting offices in San Diego, El Cajon, and Los Angeles.

 

Major Responsibilities

Provide support and drive progress of key bodies of work within a broad range of people management topics: 

• IRC Way:  model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way:  Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• HR Knowledge:  serve as a reliable source of HR policies, practices, and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws, including state- and city-specific labor law.  Support the development and refinement of key HR lifecycle processes as needed.
• Employee Relations:  facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Employee Relations:  lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
• Talent Acquisition:   in conjunction with hiring managers, responsible for overseeing all aspects of recruitment processes including job description development, job postings, review of resumes, interviewing, reference checks, background checks, and job offers.
• Talent Acquisition:  provide onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
• Talent Management:  participate in core talent activities as relevant and become proficient in delivering select training and development seminars.
• Talent Management: lead the development of a local talent-development strategy and oversee implementation.
• Employee Exits:  monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.
• HR Administration: Manage and maintain electronic office personnel records of employees and prepare paperwork with supporting documentation for all Workday transactions to include new hires, staff transfers, supervisory changes, separations, etc.
• Manage the background check procedures for staff, and independent contractors. 
• Other duties as assigned.

 

Supervision:

• Provide direct supervision, training, and oversight to the HR Coordinator including organizing tasks and assigning responsibilities effectively and aiding the HR Coordinator when necessary to ensure tasks are completed accurately and on time;
• Perform supervisory duties such as goal setting, timesheet approvals, performance review, training, and coaching;
• Oversee interpretation procedures and billing along with IRC San Diego’s in-house interpretation with the HR Coordinator providing direct supervision to 25+ occasional Interpreters.

   

Job Requirements

Education: 

• Bachelor’s degree, preferably in Human Resources or Business Administration; or equivalent experience. Master’s degree in Human Resources Management a plus.

 

Work Experience: 

• Minimum 3 years progressively responsible Human Resources experience.
• PHR or SHRM-CP certification preferred.
• PHRca certification preferred.
• Strong working knowledge of at least one human resources discipline including:  employee relations, compensation and benefits, performance management, learning and development, organizational development, etc.
• Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly preferred
• Experience in a large, matrixed organization a plus

 

Demonstrated Skills and Competencies:

• Foundational knowledge of HR concepts, including Federal & State employment laws
• Excellent written and verbal communication skills.
• Highly learning agile:  capable to adapt quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationship with colleagues and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
• Facilitation, Change Management and/or Project Management experience a plus.
• Experience successfully working in a multicultural environment.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements