IT Desktop Support Technician

Job Description

Job Title: IT Desktop Support Technician
Locations: El Dorado, AR
Pay: $32/hour
Zip Code: 71731
Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs;
Job Responsibilities
Desktop Support functions to include:
*Laptop/PC imaging & setup
*Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
*Software configuration/installations
*Work Incident/Request tickets using Service Now platform
*Printer troubleshooting
*Windows 11 support with M365 Application suite
*Basic wi-fi/network troubleshooting skills
*Stockroom inventory of hardware assets & managing those assets
*Excellent customer service skills with a focus on delivering a best-in-class user experience
*Experience working in a manufacturing environment is a plus
*Fast-paced so must be able to manage time well and stay organized
*Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)
Required Skills:
*The Main focus on this job is: Laptop/PC imaging & setup
oEl Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730
oEl Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730
oEl Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730
Work Schedule
*Any 8-hour shift between 7 AM – 5 PM (30-min lunch)
*Standard shift listed: 7:00 AM – 3:00 PM
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.