IT Officer, Data and Information Management I – Product Owner

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

Information Technology is an integral part of the strategic initiatives for all the core business functions at IFC. Within Corporate Information and Technologies (CIT), Data Engineering, AI and Platforms (CITDE) organization provides comprehensive data solutions for IFC’s various functions, such as Economics & Private Sector Developments, Global Industries, Climate Business, Treasury and Mobilization, any many more. A robust engagement model with business ensures prioritization of the business requirements & focus on delivery. The solution landscape encompasses a wide variety of in-house and customized data applications, AI/ML solutions and scaled capabilities which meet the business needs of IFC departments.

Data Engineering, AI & Platforms (CITDE) is seeking a Product Owner for our corporate intranet and Search Engine Optimization (SEO) initiatives. The ideal candidate will drive the development and optimization of our intranet platform, ensuring it supports the needs of our organization, enhances employee experience, and fosters knowledge-sharing. You will also take the lead in managing our internal search engine, ensuring it is effective, efficient, and optimized for both user experience and discoverability. You will work closely with cross-functional teams, including Corporate Information & technology (CIT), knowledge team, content creators, and business stakeholders, to define product requirements, prioritize feature development, and execute on the roadmap. This role requires a mix of strong technical acumen, a deep understanding of search engine optimization (SEO) principles, and a passion for delivering excellent digital experiences.

Duties and Responsibilities:

• Collaborate with internal stakeholders to gather requirements and translate them into technical specifications.
• Define, prioritize, and maintain a product backlog for the intranet platform, ensuring features meet business needs and user expectations.
• Work closely with IT teams to ensure the intranet platform’s security, scalability, and performance.
• Continuously monitor user feedback and usage metrics to identify opportunities for improvement and optimization.
• Lead SEO strategy for internal search tools and the corporate intranet to improve discoverability and ensure content is easily accessible to employees.
• Collaborate with content teams to ensure that all content is properly tagged, indexed, and optimized for search.
• Use SEO best practices to drive improvements in the internal search engine and contribute to the overall usability of the intranet.
• Analyze search behavior and performance data to recommend and implement improvements to the internal search engine experience.
• Partner with cross-functional teams (Knowledge, IT, UX/UI, content, HR, legal, etc.) to develop and refine product features and initiatives.
• Lead regular product meetings, track progress against KPIs, and ensure alignment with business goals.
• Communicate product vision, strategy, and progress to key stakeholders at all levels.

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