IT Operations Technician I

IT Operations Technician – Keep Systems Running. Power What’s Next.

position Type: Contract-to-Hire / Permanent

Location: Swansea, SC

Pay Range: $27.62 – $33.33/hour

PDS Tech Commercial is hiring an IT Operations Technician to support a leading player in industrial manufacturing. In this role, you’ll be the go-to problem solver—the person everyone counts on to keep technology running smoothly, operations moving efficiently, and innovation charging forward.

If you’re passionate about troubleshooting, hands-on with hardware, and thrive in a fast-paced environment where every day brings something new, this role is for you.

What You’ll Do

You’ll take charge of keeping critical systems and equipment in top shape. From setting up workstations to managing network devices, your work ensures every employee has the tools they need to succeed.

Day-to-day responsibilities include:

• Providing top-tier technical support via phone, email, chat, and in person.
• Installing, configuring, and maintaining hardware (computers, phones, printers, network devices, and more).
• Supporting and troubleshooting software, applications, and core business systems.
• Ordering, deploying, and managing IT equipment and peripherals.
• Creating and managing user accounts, permissions, and access groups.
• Supporting conference room A/V systems, security devices, and digital signage.
• Participating in IT projects and documenting key procedures.
• Joining a rotational on-call support schedule (evenings/weekends as needed).

What You’ll Bring

Minimum Requirements:

• At least 1 year of hands-on IT support experience.
• Associate degree in IT or related field, or equivalent education and experience.
• Ability to travel occasionally and work flexible hours when needed.

Preferred Skills:

• Strong experience with Microsoft Windows, Office 365, and general Windows applications.
• Knowledge of PC hardware, networking, and system troubleshooting.
• Familiarity with imaging software and MDM tools like Intune.
• Experience with A/V systems, security cameras, and access control.
• Industry certifications (AZ-900, MD-102) or PowerShell/Cloud migration experience a plus.

Why You’ll Love Working With Us

At PDS Tech Commercial, we don’t just connect people with jobs — we connect talent with purpose. You’ll join a team that values curiosity, collaboration, and continuous learning. We empower our employees to take ownership, grow their skills, and make a real impact.

What We Offer:

• Competitive pay and benefits
• Long-term career opportunities with room to grow
• Exposure to enterprise-level technology and real-world problem solving
• A culture built on teamwork, respect, and innovation

Take the Next Step

Ready to roll up your sleeves and make technology work for everyone? Join PDS Tech Commercial and become the driving force that keeps systems strong and teams connected.

Apply today — and power the next chapter of your IT career.

Pay Details: $27.62 to $33.33 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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