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IT Solutions Consultant

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our Containerization and Manifest team is continuously expanding. No matter your level of project management proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #AsOne #ProjectManagement

Grow together

We are seeking for an experienced Consultant to join our team. You will provide structured analysis on consultancy assignments/work packages including decomposition of functional, technical and business requirements to meet the needs of the customer.

You will manage provision of specialist knowledge and provide advice/guidance. You will analyze business processes to identify alternative solutions, assess feasibility and recommend new approaches.

You are required to evaluate the factors which must be addressed in the change program and establish requirements for the implementation of changes. You should ideally have in-depth knowledge of specific technical specialism in the area of systems integration and be able to supervise specialist technical consultancy.

What you will do

• Deliver projects successfully by defining scope, business processes, projects & schedules to ensure tasks are delivered in line with customer expectations.
• Lead proposal preparation to ensure best fit solutions are put forth that are commercially competitive, viable and of high quality.
• Gather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applications
• Justify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitments
• Working closely with project teams, product owners, service owners, technical and customer groups to resolve solution problems.
• Satisfy stakeholder demands to achieve lowest Total Cost of Ownership for DP DHL
• Provide technical and/or process expertise and input to design, planning, and issue management
• Ensure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasks
• Provide accurate status on deliverables to project manager (and frequently internal customers) to ensure successful recharging of project work
• Ensure projects and work package delivery is on time and within specified budget
• Report promptly any variances of cost and specification to the project manager
• Prepare and carry out presentations/documents to clients to win new business

Familiarity with following tools are preferred

• SOAPUI
• POSTMAN
• Altova XML Spy
• Altova MapForce
• Oracle SQL Developer
• GIT Hub
• MS Visio or Other UML tools
• Jira and Confluence
• HP-ALM
• Rational Team Concert
• GenAI tools

Ready to embark on the journey? Here’s what we are looking for:

• 5 to 8 years of experience in supervisory/ consulting roles and possess strong organizational awareness
• Experience in project management utilizing the full systems development lifecycle and managing medium scale projects/ consultancy assignments (6-12 months) with direct business impact and firm deadlines
• Very strong in business process modelling and data analysis, provision of financial analysis and business case preparation and strong demonstration of leadership in consulting activities
• Solid knowledge of Test Management, Change Management, Configuration Management and strong in customer integration technologies (e.g. B2B tools and message standards, SOA concepts/architecture, data communications, middleware, visibility tools)
• Excellent analytical, organizational and problem solving aptitude
• Exemplify a high degree of personal integrity and interpersonal skills and abilities
• Proactive in seeking for continuous improvement
• Demonstrable good experience in the information and systems management environment
• Good Public Cloud and Containerization knowledge and experience
• Excellent written and verbal communication skills
• System Integration experience

What is the plus point(s)

• Experience in project management utilizing the full systems development lifecycle and managing medium/small scale projects/ consultancy assignments (3-6 months) with direct business impact and firm deadlines
• Certain level of technical acumen, especially in Java, XML/JSON messaging, SOAP/REST protocol, Webmethods Platform, SOA implementation, Public Cloud and Containerization.
• Industry Recognized Certification in Consulting Skills and Structured Business Analysis

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

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