Key Account Manager

Job title:

Key Account Manager

Company

BIC

Job description

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you’ll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.Our “roll up your sleeves and get the job done” approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.It’s a colorful world – make your mark by joining the BIC team today.We strive to provide a comprehensive benefits package that supports the well-being and professional growth of our team members. As a member of Team BIC, you’ll have access to a range of benefits designed to enhance your physical, emotional and financial wellness. In many of our locations, we offer team members:

• Competitive compensation and recognition
• Hybrid work environment and flexible approach to work
• Retirement and financial savings options
• Well-being and mental health support
• Parental leave
• Physical well-being initiatives and health insurance plans
• Professional development opportunities
• Volunteer opportunities

Job Overview:You will be working within BIC’s National Account team, alongside other Key Account Managers, and will be supported by a Senior Key Account Manager. The primary focus of the role is to drive sustainable sales and distribution growth, and visibility across our Stationery, Shaver, and Lighter categories in a number of key discount and high street retailers.You will preferably have FMCG National Account experience that demonstrates your track record of building effective working relationships with your customers. You will also need to manage a wide range of internal stakeholders embracing a “One Team” approach, working collaboratively with RGM, Marketing, Category management, Finance, Customer Service, & Demand Planning to deliver common business goals.What You will Do:

• Targets & objectives in collaboration with your Line Manager you will set smart channel and customer targets and objectives for Net sales, distribution, visibility, and financial targets, and ensure delivery of these.
• Joint business Plans Manage commercial negotiations and agree Joint business plans with all customers (sales targets, range, distribution, space share, promotional plans etc..) in line with business priorities.

• Financial control: Ensure accurate weekly and monthly updates are completed to sales and volume forecasts. Ensure NS and GP delivery in line with objectives. Ensure accuracy & quality of all commercial proposals prior to submission for sign-off.
• Strategic planning: Agree and deliver customer commercial objectives and business plans to accelerate growth in line with business objectives. Develop plans, and solutions to maximise sales and distribution and to mitigate risks
• Identify customer needs and opportunities based on a clear market & customer analysis in conjunction with the Marketing & Cat man team
• Develop customer partnerships based on product expertise and trade management together with Marketing Manager to develop BIC seen BIC sold.
• Forecasting: provide customer forecasts for base and promotional sales, share with demand planning during monthly forecast meetings, & achieve forecast accuracy in line with company targets
• Optimise internal communication about your customers and channels with other departments e.g. Marketing, Category Management Customer Service and Finance. Represent Channel & Customers at all internal meetings
• Team effectiveness Work cross functionally to help develop customer intimacy (Cat-Man / Marketing support etc).

Candidate Profile:

• A minimum of 5 years sales experience in FMCG & with a proven track record in major customers
• Experience in category management is an asset
• Business & results orientated with proven negotiation skills and ability to establish effective working relationships
• Ability to set up clear sales and marketing plans in line with business priorities
• Analytical, accurate, and quick to interpret data (P&L, Market data)
• Demonstrates a sense of urgency vs priorities, well structured, and organised
• Good communicator (internally and externally), strong team player.
• Ability to work autonomously

Competencies:

• Strategic and commercial agility
• Drive for results / Champions change
• Proactivity – insights to action-based approach
• Strong selling, negotiation, and presentation skills
• Engages others & creates team success
• Problem solving, and dealing with ambiguity
• Develops self and others

Additional benefits:

• Remote working options
• Sales bonus
• Car allowance
• Pension plan
• Mobile phone allowance
• Private health insurance

#LI-Hybrid#LI-EA1BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means

Expected salary

Location

London

Job date

Wed, 05 Feb 2025 08:40:35 GMT

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