Knowledge Architecture, Digital Platforms & Technical Assistance Monitoring Consultant, GPD, New York, (Office based)Req # 592291

Contract Duration – 16 months

Working arrangement: Office Based, NYC, USA

 UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

Purpose of Assignment:

The purpose of this consultancy is to design, strengthen, and operationalize an integrated digital knowledge architecture that enables more effective collaboration, knowledge sharing, data-driven decision-making, and strategic oversight across the Child Nutrition and Development Practice. The consultancy integrates knowledge management, digital systems governance, content architecture, and technical assistance (TA) performance monitoring into a cohesive digital environment aligned with UNICEF’s Strategic Plan 2026–2029 and the transition to the Centres of Excellence (CoE). A portion of this consultancy will also support the Programme Strategy and Coordination Hub (PSC) in developing, managing and progressively improving TA Plan data systems and establishing SharePoint-based coordination platforms for divisional planning and for GPD/CoE technical assistance to Country Programme development processes.

The consultancy will:

• Modernize and maintain the Practice’s digital ecosystem (SharePoint, Drupal CMS, Knowledge@UNICEF, Power BI), establishing the structured content architecture and metadata frameworks that underpin effective collaboration and AI-enabled knowledge retrieval.
• Curate and validate the knowledge base required for the rollout of NUTRIBOT, coordinating with the ICT team on technical requirements, data integration, and deployment readiness.
• Support the TA focal point and planning focal point in monitoring and tracking TA delivery through data visualization and systems support, ensuring the Practice meets GPD reporting requirements.
• Serve as lead focal point for TA Plan data management and systems administration under GPD, ensuring the integrity and structural readiness of all TA data for import into the TA Hub platform, in close collaboration with the TA Hub Team and DID.
• Develop, manage and progressively improve data systems, planning and coordination platforms for Global Programme Division/Centers of Excellence (GPD/CoE) technical assistance (initially in SharePoint, and subsequently in TA Hub), as well as for broader division-wide planning processes, including for GPD/CoE technical assistance to Country Programme development processes.

 Expected/Measurable Results

Child Nutrition and Development Practice:

• A fully restructured and governance-aligned SharePoint knowledge architecture and modernized EPIC site reflecting the new CoE structure, with all legacy technical documents migrated into Knowledge@UNICEF, a unified metadata schema applied across platforms, and improved content discoverability, establishing the foundational digital environment for effective team collaboration and AI-enabled knowledge retrieval.
• A validated and structured NUTRIBOT knowledge base ready for system ingestion, with documented technical requirements, completed user acceptance testing cycle, established content governance framework, and a readiness report with recommendations for subsequent phases.
• Operational Power BI dashboards and quarterly analytical summaries supporting the TA focal point and Practice leadership in monitoring TA delivery, with all reporting outputs aligned to GPD specifications and contributing to divisional accountability.

Programme Strategy and Coordination Hub:

• A fully functional TA Plan SharePoint-based dashboard, including intake forms, dispatching and review tools, and tracking systems, as well as a complete dataset on TA items with structural readiness for importing into TA Hub, once operational, as well as support to deployment and enhancements to the TA Hub system. This includes operational SharePoint-based tracking tools, standardized data management processes, and demonstrated data integrity across the SharePoint and TA Hub platforms.
• Two SharePoint-based knowledge sharing and coordination platforms — one for coordination of GPD/CoE technical assistance to Country Programme development and review processes, and another for the GPD/CoE planning network — operational and maintained throughout the contract period, facilitating intra-divisional coordination and cross-divisional transparency.

 If you would like to know more about this consultancy, please review the complete Terms of Reference here:  ToRTMC0001654.pdf

Minimum requirements: (Years of Experience/ Knowledge/Expertise/Skills)

• Education: Master’s Advanced degree in Public Policy, International Development, Information Systems, Knowledge Management, Data Science, or related field.
• Work Experience: Minimum 8 years of experience in: Programme monitoring and analytics; knowledge management, architecture and digital governance (SharePoint and Drupal CMS management);
• Power BI dashboard development and data modeling.
• Strong understanding of AI-readiness principles (data structuring, tagging, governance).
• Experience in UN or international organizations highly desirable.
• Skills (optional): Strong analytical, systems-thinking, and strategic advisory skills.
• Language Requirements: Excellent written and verbal communication skills in English, knowledge of another UN language is desirable

 For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal ( Financial proposal TMC0001654.docx)

Remarks:  If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies jobs-near-me.org UNICEF Careers.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.