Knowledge Management Officer Cybersecurity Awareness, Advocacy and Operational Support

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.  UNICEF is going through an exciting digital transformation (DX) that will influence work across the organization. We are looking for dynamic, innovative professionals to drive the transformation and play a key role in shaping the way forward.  Essential to UNICEF’s Digital Transformation is the safeguarding of its assets from cyber threats. The organization’s Cybersecurity programme has undergone its own transformation to accompany DX, combining executive leadership, security operations oversight, security architecture and engineering, governance and compliance, investigation support and cybersecurity awareness into a forward-looking and fit for purpose function. Of critical importance to the programme’s aims are the mitigation of human risk factors. In order to address this risk, the programme seeks to establish and operationalize a comprehensive Cybersecurity Awareness and Advocacy Program. Through this program, UNICEF will promote the cultural and behavioral changes required to safeguard its assets, particularly in high-risk operating contexts and job functions. The function will also enhance cybersecurity incident communication as part of UNICEF’s global security operations processes, both during and following incidents. The post outlined below is integral to achieving these aims, the safeguarding of UNICEF’s assets and mission, as well as Digital Transformation.

The Knowledge Management Officer (Cybersecurity Awareness, Advocacy and Operational Support) will be supporting the effort to spearhead cybersecurity awareness and advocacy initiatives across the organization. This role involves contribution to developing, implementing, and managing comprehensive cybersecurity awareness interventions to enhance the organization’s security posture.

Additionally, the incumbent will handle internal and external communications, including those related to research and reports, as well as communications regarding cybersecurity incidents, ensuring clear, consistent, and accurate information dissemination.

To qualify as a champion for every child you will have… 

Minimum requirements:

Education:

• Bachelor or equivalent (First Level University Degree) in project management, communication, writing and any other related fields.

Work Experience:

• At Least 2 years of relevant work experience in project management, advocacy, communications, writing and editing online communications, and using modern communication and engagement tools and platforms.
• Hands-On Experience using Cybersecurity Awareness tools such as Phishing simulators and specialized Learning Management Systems
• Proven experience in developing and implementing cybersecurity awareness interventions tailored to diverse cultural and regional contexts.
• Experience in managing and participating in initiatives within the development and humanitarian sectors at both local and global levels.

Skills:

• Expertise in designing and overseeing educational content such as training modules, workshops, seminars, newsletters, and online resources to promote cybersecurity best practices.
• Proven ability to research, write, and edit content for diverse audiences, including crafting stories, messages, presentations, and formal reports.
• Excellent interpersonal skills and ability to foster strategic partnerships both internally and externally.
• Proficiency with data visualization and storytelling tools, such as Power BI and Tableau
• Basic understanding of Microsoft Cloud Platforms and Services (I.E. Azure Purview, Azure AI Safety, etc.)
• Basic understanding of data wrangling and automation tools and, I.E. python, jupyter notebooks, etc.
• Ability to provide executive support to the management of large programs, partnerships, and resource mobilization efforts.
• Project management proficiency, preferably of technical projects with a non-technical audience component
• Strong analytical skills to interpret data and feedback from cybersecurity awareness initiatives, identifying areas for improvement and innovation.
• Ability to conduct comprehensive research on new and emerging trends, utilizing common methodologies such as surveys design, deployment, and analysis

Language Requirements:

• Fluency in English is required.

Source: https://jobs.unicef.org/cw/en-us/job/577470