Lab Engineer/Facilities Manager

Description

This role is required for data center lifecycle management, lab engineering assistance and processing of received capital shipments to ensure appropriate Service Now tickets are promptly updated so that vendors are timely paid for goods and services.

The primary responsibilities for the contractor will be as a Lab Administrator at the data center in Billerica, MA will include receiving hardware, checking it against established receiving procedures, upgrading firmware in engineering facility, and performing asset management data entries within the inventory system. Additionally, the contractor is responsible for maintaining and administering hardware, including configuration changes and upgrading firmware. Those tasks will include responding to engineering requests via ticket systems, troubleshooting technical issues, assisting with network triaging, organizing and facilitating capacity planning activities of hardware deliveries, and rack configurations with team members and stakeholders.

Duties needed of this role:

• Receiving hardware and unpacking, checking and validating shipments in via Service Now tool
• Breakdown and disposal of shipping materials and packaging
• Assist with racking & cabling of lab servers
• Assist with uncabling & unracking of lab servers
• Administration work such as updating serial numbers, rack locations, warranty information, ownership, etc in our dcTrack Asset tool
• Moving Hardware such as switches, cables, boxes, etc
• Assist system administrators with break/fix troubleshooting in the labs
• Respond to engineering requests through the ticketing system
• General cleanup of lab area and random tasks as required in assisting associate administrators and engineers
• Organizing storage areas
• Processing e-waste hardware for proper recycle disposal, packing securely in palletized containers for shipment to recycler facility

Top Skills Details

• Experience with Lab and DC operations
• Prior experience in computer operations, system administration, or a closely related area.
• Knowledge of or experience with Linux or UNIX
• Ability to lift, carry, squat, and bend; must be able to lift up to 50 pounds of equipment
• Good work ethic and an ability to learn and quickly grasp technical concepts (there will, however, be people on hand for guidance)
• Good interpersonal communication skills and capable of explaining simple procedures both verbally and in writing
• Excellent verbal and written customer service skills
• Detail oriented and thorough when following procedures, as well as able to follow verbal and written instructions

Pay and Benefits

The pay range for this position is $35.00 – $38.57/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Billerica,MA.

Application Deadline

This position is anticipated to close on Apr 18, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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