Laboratory Services Supervisor- 2nd Shift

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About Certified Group


At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc.

We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp.

We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you.

The Opportunity


We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.

In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. This role is 2nd shift, Tuesday-Saturday from 3:00 PM to 12:00 AM.

Key Responsibilities

  • Lead, deliver, and oversee training for new and current laboratory personnel.
  • Mentor and coach team members, providing ongoing performance feedback and development support.
  • Evaluate training effectiveness and manage corrective action plans when needed.
  • Maintain a collaborative, respectful, and safety-focused workplace culture.
  • Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
  • Conduct internal audits related to training and test performance.
  • Maintain trainer qualifications and required certifications.
  • Process samples and perform testing as needed across multiple laboratory areas.
  • Maintain the ability to perform all functions reporting to the supervisor.
  • Oversee test results and reporting, including communication of out-of-specification results.
  • Address client needs in collaboration with the Management Team.
  • Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
  • Stay current with industry trends, scientific literature, and professional development opportunities.
  • Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.

education & experience

  • Bachelor’s degree in Life Sciences or a related field required.
  • Master’s degree in Life Sciences or a related field preferred.
  • Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
  • Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
  • Working knowledge of LIMS and Microsoft Office is required.

Skills & Competencies

  • Strong written, verbal, and interpersonal communication skills.
  • Excellent organizational and time-management abilities.
  • Critical thinking and independent problem-solving skills.
  • Ability to interpret written, verbal, and visual instructions.
  • Comfortable working in a fast-paced, deadline-driven environment.
  • Ability to lead and supervisor a team.

Tuesday-Saturday: 3pm-12am
Food Safety Net Services is an Equal Opportunity/Affirmative Action Employer including Women, Minorities, Protected Veterans, and Individuals with Disabilities.

 

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