Laboratory Support Administrator

Great that you’re thinking about a career with BSI!

Job Title: Laboratory Support Administrator

Location: Loughborough, Leicestershire

Job Type: Permanent, Full-time, 37hrs p/w

Salary: £28,000 + Annual Bonus + Excellent Benefits

Job Overview:

This role provides proactive administrative support to BSI’s Loughborough Product Certification Testing Laboratory, ensuring efficient operations and excellent customer service to help achieve laboratory business objectives.

Additionally, it supports the Health, Safety, Environment, and Wellbeing (HSEW) functions by assisting with the day-to-day management of HSE activities and maintaining established management systems within the Product Certification Testing Laboratories.

Key Responsibilities:

General Administration Support:

• Manage site-specific administration requests via Admin Inboxes.
• Assist with general administrative tasks and projects, including data entry, spreadsheet management, and document formatting.
• Perform general office tasks, such as filing, laminating, and procuring stationery.
• Support the Product Certification teams in onboarding suppliers and subcontractors for Product Certification activities, ensuring compliance with procurement processes.
• Act as a Basware Superuser and SAP Superuser, updating finance portals to enhance business efficiency.
• Manage reception duties, including signing in visitors and contractors.
• Oversee the room booking system and coordinate catering for larger meetings.

Health, Safety, and Environment (HSE) Administration:

• Support the administration of established HSE management systems to maintain compliance with BSI certification standards.
• Assist in managing the adverse event and incident process, including data entry, obtaining reports/forms, and following up with key stakeholders.
• Support the Risk Assessment, COSHH Assessment, and Safe Systems of Work (SSOW) databases, ensuring compliance, formatting documentation, and updating data.
• Assist with HSE processes, such as Permit to Work (PTW) and Lockout/Tagout (LOTO).
• Maintain and update Corrective Action Registers and Compliance Action Plans, tracking timelines and storing compliance documents digitally.
• Support compliance documentation management, including but not limited to LOLER, DSEAR, Legionella, and PUWER.
• Collect and analyse energy resource data for Site Energy Reviews.
• Conduct stock checks for emergency containers, including first aid kits.
• Assist with HSE procurement and the digitalization of documentation.
• Support the HSE Manager in managing subcontractors and visitors, including training coordination.
• Assist in onboarding, scheduling, and coordinating external training courses (e-learning, off-site, and on-site).
• Take and distribute meeting minutes for key HSE meetings to support management systems.

Procurement and Compliance Support:

• Assist Product Certification teams with procurement-related tasks via relevant portals.
• Support the HSE Manager in tracking compliance actions and following up with stakeholders to maintain HSE compliance.

Required Skills & Experience:

• A recognized administration qualification or 5 years’ experience in an administrative role.
• GCSE English (Grade C+/Level 4) or equivalent.
• GCSE Mathematics (Grade C+/Level 4) or equivalent.
• Full UK driving licence.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Teams, Outlook).
• Ability to compile and present clear, structured reports.
• Strong team player with excellent communication skills.
• Effective work prioritisation and time management.
• Positive, can-do attitude with a proactive approach.
• Willingness to travel occasionally to other BSI locations.
• Strong organisational skills to manage workloads efficiently.
• Flexible and adaptable to changing work demands.
• Strong team-oriented mindset.

Desirable Skills & Experience:

• Experience in Health & Safety (H&S) administration.
• Background in office administration, with an interest in developing HSE knowledge.
• Basic understanding of finance systems.
• Project management skills.
• Proficiency in MS Visio.
• A desire to develop a career within HSE functions.
• IOSH Certification

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world’s first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance, and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Read Full Description