L&D Program Manager

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The Learning & Development Program Manager is responsible for designing, creating and delivering world class programs to develop and upgrade the talent pool across the organization. Programs may include leadership development, elite accelerator programs at multiple levels, operational manager training, functional-specific programs, mentoring initiatives, change management initiatives, rotations, internships, externships, and more.

What You Will Do:

• Manage and execute learning and development programs that support the Provider Business, ensuring employees are equipped with the skills and knowledge needed to perform their roles effectively and deliver high-quality, compliant outcomes.
• Design and implement training initiatives that address specific functional learning needs within the Provider organization by partnering closely with subject matter experts to ensure accuracy and relevance.
• Oversee the lifecycle of key learning programs and projects from needs assessment and design through launch, measurement, and continuous improvement ensuring all programs align with business objectives, integrate SME input, and meet compliance and quality standards.
• Work cross-functionally with Provider Business leaders, subject matter experts, and partners in Quality, Compliance, and Legal to ensure all learning content and initiatives align with operational goals, regulatory requirements, and Datavant’s quality and compliance standards.
• Support operational excellence across Provider teams by developing and delivering impactful learning experiences that drive quality, performance, engagement, and accountability.
• Continuously evaluate and enhance the effectiveness of learning programs using data and feedback, champion a culture of learning and professional growth across the Provider Business, and represent L&D as a strategic partner in organizational success.
• Work remotely, with up to 20% travel

What You Need to Succeed:

• 5-7 years of experience in Learning & Development, Program Management, or Organizational Development, preferably within the Release of Information (ROI) or healthcare operations field.
• Bachelor’s Degree in education, Organizational Development, Healthcare Administration, or a related discipline (Master’s degree a plus).
• Proven ability to design, manage, and scale programs that support operational teams particularly within a compliance-driven or healthcare environment.
• Experience collaborating with subject matter experts and cross-functional partners, including Quality, Compliance, and Legal, to ensure training aligns with organizational standards and regulatory requirements.
• Experience with adult learning principles, instructional design, and learning measurement.
• Preferred to have 3+ years of experience working with learning technologies, such as Learning Management Systems (LMS), Articulate Rise/Storyline, and other eLearning or performance support tools.
• Excellent project management, communication, and relationship-building skills, with the ability to lead initiatives from concept to completion.
• Demonstrated success in using data to evaluate and improve program effectiveness.

Physical Requirements:

• Ability to sit or stand for extended periods of time while working at a computer or attending meetings (typically 6-8 hours per day).
• Frequent use of a computer, keyboard, and mouse requiring fine motor skills and hand-eye coordination.
• Occasional standing, walking, or moving between work areas or meeting spaces as needed.
• Must be able to lift up to 15 pounds occasionally (e.g., training materials, laptop equipment).
• No regular requirement for overhead reaching, crawling, kneeling, or squatting.
• If on-site, may require use of stairs or walking short distances between offices, meeting rooms, or training facilities.
• Ability to participate in virtual or in-person training sessions, which may occasionally require travel or extended screen time.

We are committed to building a diverse team of Datavanters where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.