Lead Bartender

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Summary

Dream Nashville is looking for bartenders who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and/or extensive cocktail training are all beneficial but not required. The lead Bartender is responsible leading the team to the highest standard and promoting a safe work environment.

  • Knows all drink recipes, wines by the glass, food items and prices to effectively promote to guests.
  • Performs duties in accordance with established company policies for drink size, recipe, and proper glassware.
  • Adheres to all company safety and sanitation policies and procedures
  • Ability to train new bartenders and work alongside them to develop skillset/knowledge.
  • Responsible for assisting during the creative process of seasonal cocktail menus including seasonal syrup recipes as well as training bar team on all seasonal cocktails
  • To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
  • Assisting in creation of bar order guide and building par levels
  • Assisting management in monthly inventory counts
  • Responsible for batching program and training others to batch proper and consistent recipes
  • Assists management on weekly beverage order in the absence of the beverage manager
  • Work alongside receiving agent to ensure all product is organized properly
  • Ensures that all bartenders complete and pass all tests as part of their new hire training before moving them out of training
  • Assists management with updating bar training manuals as necessary
  • Handle cash transactions in accordance with the property’s cash handling policy
  • Maintains current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and services in the area
  • Performs complete bar setup, including ice, garnish, glassware, etc.
  • Works as part of a team
  • Portrays a positive friendly and professional attitude at all times, always smiles and greets guests warmly and genuinely
  • Provides prompt, professional, friendly, and personalized service to our guests
  • Provides help and support to all fellow colleagues
  • Communicates to FOH and BOH support staff including managers and chefs
  • Learns from and teaches fellow colleagues (learn by listening, lead by example)
  • Performs opening side work and set up station
  • Attends and participates in any training sessions, department meetings
  • Provides professional and exceptional food and beverage service
  • Records and places proper food and beverage orders in POS
  • Delivers food and beverages to guests
  • Listens to guests and anticipates their needs
  • Responds to guests’ questions and their needs
  • Proper serving of wine and alcohol (with awareness)
  • Presentations and reconciliation of checks
  • Collects cash from guests/performs credit card authorizations and services
  • Properly executes closing procedures
  • Runs POS daily server financial report
  • Completes closing financial paperwork
  • Completes closing side work for specific table sections
  • Re-stocks bar(s), ensures bar(s) are kept clean, tidy and organized by all bartenders
  • All other tasks and duties as assigned

Qualifications

  • 2-3 years of beverage knowledge
  • Previous hospitality experience preferred
  • Experience in a high volume restaurant is a must. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school
  • Must have a working knowledge of beer, wine, liquor and common drink recipes. Requires basic math skills and the ability to handle money and operate a cash register or POS system.
  • Alcohol awareness certification and/or food service permit as required by local or state government agency. Food service and/or other certification as required by franchise
  • Must be able to lift minimum of 20lbs

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