OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary

We are seeking a dynamic and highly trusted Lead Executive Assistant to provide high-level, strategic support to our President and Chief Operating Officer. This role is mission-critical to the rhythm and effectiveness of our executive team and demands exceptional judgment, foresight, grit, and strong business acumen.

As the right hand to the President and COO, you will act as an extension of the executive’s leadership style, communication, and priorities. You will own complex calendaring, drive cross-functional coordination, and manage key administrative processes. You will work in close partnership with the Chief of Staff to the COO, aligning on priorities, communications, decision making, and planning to maximize executive effectiveness. Moreover, you will be a key contributor toward coordinating with cross-functional executive assistants and Executive Leadership.

This is a unique opportunity to play a vital role at the heart of a fast-paced, high-growth SaaS company, supporting a leader who values clarity, trust, discretion, and excellence.

Key Responsibilities

Executive Partnership

• Manage and optimize the President and COO’s complex calendar, ensuring time, focus, and energy are aligned with the highest-impact priorities.
• Own and optimize all travel logistics, including visas, agendas, and itineraries, for both domestic and international travel.
• Prepare, synthesize, and review executive-level materials, including board documents, strategic briefings, and confidential communications.
• Track and follow up on action items across internal and external stakeholders.
• Represent the executive office with clarity, poise, and credibility across internal and external stakeholders.

Strategic & Operational Coordination

• Partner with the Chief of Staff to the COO to drive executive cadence, operational planning, prepare for key meetings, and ensure alignment across functions.
• Lead cross-functional coordination among executive assistants, Chiefs of Staff, and department leaders to ensure smooth operating rhythms, aligned decision-making, and effective facilitation of leadership team cadences, quarterly planning cycles, and executive offsites.
• Surface and resolve operational gaps through collaboration, influence, and creative problem-solving.
• Maintain visibility into executive-level priorities and ensure executive alignment across functions.

Administrative Excellence

• Navigate complex administrative processes including expense management, contract routing, signature tracking, and confidential documentation.
• Ensure administrative systems and processes are continuously improved and adapted to support executive scale and complexity.
• Serve as a mentor and point of escalation for other executive assistants when needed.
• Occasionally manage personal appointments, corporate gifting, and family travel.

Event Coordination (as needed)

• Support executive-led events, including strategic offsites, board meetings, and key leadership forums.
• Coordinate seamlessly with internal stakeholders to ensure the successful execution of high-profile engagements.

Qualifications

• Bachelor’s degree preferred.
• 8+ years of experience as a trusted Executive Assistant supporting C-level executives in high-growth or complex environments (preferably in tech/SaaS).
• Demonstrated ability to manage executive operations at scale, exercising seasoned judgment and navigating ambiguity.
• Proven success influencing across senior levels and handling sensitive, high-stakes situations with discretion and integrity.
• Strong communication skills and executive presence; able to engage confidently across all levels.
• High emotional intelligence, professional maturity, and sound judgment.
• Technically adept; proficient in Google Workspace, Slack, Zoom, and modern productivity tools.
• Strong project management skills; able to anticipate, follow through, and problem-solve independently.

Personal Attributes

• Operates with discretion, reliability, and integrity at all times.
• Resourceful, proactive, and results-oriented; thrives in a culture of ownership and accountability.
• Brings calm and clarity when navigating ambiguity or change.
• Meticulous attention to detail and a strong drive to exceed expectations.
• A true partner—collaborative, curious, and deeply committed to team success.
• Willing and able to work off-hours or weekends as needed to support key initiatives.
• A dependable team player who steps in wherever needed to drive impact.

$130k – $160k

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches

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