Lead Web Developer (Information Technology Analyst/Programmer III) – Police Information Technology Bureau

ABOUT THIS POSITION

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence. 

The Information Technology Bureau within the Police Department currently has one vacancy for a Lead Web Developer (Information Technology Analyst/Programmer III) in the Business Applications Team. The Lead Web Developer position is responsible for supporting and maintaining the department’s primary Microsoft Dynamics 365 CRM solutions and will require knowledge in web development as well as familiarity with programming languages to help support legacy applications. This position will participate or lead projects for new application requests or enhancements. This position is a supervisory position with responsibilities including application maintenance, patch management, application updates or enhancements, technical support, and requirements gathering for new project requests.

IDEAL CANDIDATE

• Ability to:
• Support a business application used to support customer experiences / interactions.
• Work in a team environment with a strong focus on customer service and solution ownership.
• Work independently and work well within a project team.
• Communicate technical information clearly and concisely to both technical and non-technical audiences.
• Collaborate with technical and non-technical resources to gather requirements and timelines for new project requests.
• Author and sustain documentation required for project completions.
• Be proficient in day-to-day technical support and troubleshooting, implementation of technology projects, and writing business & technical requirements.
• Excellent written and verbal communication and presentation skills. 
• Strong problem-solving skills and the ability to work effectively under pressure, providing timely and effective technical support to end users.
• Customer service skills.

SALARY

Pay Range: $78,540.80 to $121,825.60 annually.

Hiring Range: $78,540.80 to $110,510.40 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits.

MINIMUM QUALIFICATIONS

• Three years of experience in applications analysis and programming, systems analysis and design; including project leader responsibility.
• Bachelor’s degree in computer science, computer information systems, business administration, mathematics, or related field.
• Other combinations of experience and education, which meet the minimum requirements, may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience with/in:
• Development with reporting tools such as SQR, BI Publisher, SQL, and PeopleSoft Query.
• Software development.
• Supervising others.
• Application development tools such as Dynamics 365, PowerApps, Python, HTML/CSS, Visual Studio, and understanding of SQL databases.
• Building, designing, developing, implementing, and maintaining web applications.
• Working with industry-standard help desk software such as ServiceNow, Remedy, or similar platforms, demonstrating proficiency in ticket management and end-user support.
• Application management such as system upgrades, patch management, licensing, security audits, and permission access.
• Working after hours, including evenings, weekends, and holidays as required.

RECRUITMENT DATES

Recruitment closes December 10, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Info Tech Analyst/Prg III, JC:09670, ID# 56219, 11/22//2024, USM, BL, Benefits: 007.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

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