Learning and Development Administrative Support Apprentice

Regulator of Social Housing

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  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Manchester, North West England, M1 4BT

About the job

Job summary

We are looking for a Learning and Development (L&D) Administrative Support Apprentice to join our L&D team at the Regulator of Social Housing, for a fantastic apprenticeship opportunity.

The role will provide high quality administrative support to the team, whilst working towards a Level 3 apprenticeship in Business Administration. This role can be based in either Manchester or Leeds. 

At the Regulator of Social Housing, we are in a period of change and transformation as from 1st April we have extended our remit, giving us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and of social housing landlords being transparent and accountable to their tenants. As a result, this is a great time to join us and help us shape the organisation.

Job description

In this role you will provide effective and professional administrative support to the L&D team. This will include supporting the team to deliver objectives around training, digital design, room and training booking, planning and skills matrix data. You will act as a first point of contact for the team, answering queries and will provide reports around training uptake and data. You will support with course bookings and administer attendance records, as well as supporting the team with the rollout of cyclical learning plans.

The regulator is procuring a new learning system and will be developing a range of digital content to future proof the organisations learning options. This role will develop you in aspects of digital design, online content creation and best practice learning.

You will also be supported in your role to achieve a Level 3 qualification in Business Administration.

Person specification

As the successful candidate you will have some previous experience in an administrative or customer service role, as well as a strong interest in learning and development. You should have excellent attention to detail, with a friendly and professional approach to customer service and will be able to demonstrate a can-do attitude and creative thinking.

Benefits

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