Learning & Development Coordinator (12 month FTC)

About Herbert Smith Freehills

As one of the world’s leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills is at the heart of the new global business landscape providing premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. Our environment is one in which high performance is expected, in return, we will provide you with rewards and opportunities tailored to your personal and professional goals.

The Opportunity

The Opportunity:

The Role:

• L&D Administrative support for the junior associate population including the “Advance” programme on the Business Skills Academy 
• Maintaining and updating training records and supporting materials for the L&D core programmes
• Supporting the coaching faculty leads to arrange the coaching provision for the firm and support the development of internal coaches, with a specific focus on the UK US EMEA region
• L&D Administrative support for the Potential Partner Development Centre “PPDC” programme, working with the L&D Adviser and manager 
• General involvement in supporting L&D activities and Managers, such as processing invoices, supporting the budgeting process, updating intranet pages, scheduling L&D team meetings and assisting with other L&D internal processes

Key Internal Relationships: 

• Learning and Organisational Development team, Knowledge & Learning, Human Resources team, Reservations and Reception

Key External Relationships: 

• External training providers and coaches

Key Performance Indicators: 

• Maintain relationships with stakeholders 
• Consistent, positive feedback from stakeholders 
• Successful support of core programmes and skills sessions 
• Efficient delivery of L&D support and processes

Key Responsibilities:

Supporting the “Advance” programme

• Managing the administrative tasks to run the “Advance” programme on the business skills academy. This includes:
• Responsibility for the scheduling of events
• Coordination and logistics of both virtual and live events
• Uploading materials as necessary
• Maintaining training records on the LMS
• The producer role on virtual events
• Processing and tracking invoices when required

Supporting the Coaching Faculty

• Managing the administrative tasks to run the coaching faculty. This includes:
• Responsibility for the scheduling and coordinating logistics of events supporting the development and practice of internal coaches (CPD events, coaching observations and coaching supervision)
• Uploading materials as necessary
• Maintaining training records on the LMS
• The producer role on virtual events, where needed
• Liaise with external coaches to track and process invoices
• Maintaining the coaching dataroom and producing reports when needed

Supporting the “PPDC” programme

• Working alongside the L&D Adviser to managing the administrative tasks to run the PPDC and the wider PPDC development programme. This includes:
• Responsibility for the scheduling of events
• Coordination and logistics of both virtual and live events
• Uploading materials as necessary
• Maintaining training records on the LMS
• The producer role on virtual events
• Processing and tracking invoices when required

Ad hoc L&OD Team Support

• Supporting with team internal processes (such as arranging meetings, processing invoices) when needed
• Providing ad hoc support for client growth programme and partner initiatives 

Knowledge-sharing

• Keeping other members of L&OD and the wider KL&R team informed as necessary, as well as those within the division, HR (particularly the HRA and HRMs), BD etc.

Other support 

• Training other system administrators across the network in how to use the LMS
• Monitoring the team inbox and responding to, escalating or forwarding enquiries and tracking themes and issues
• Working with the L&D team to provide administrative support for ad hoc project work 
• Providing cover for other L&D team member responsibilities during absences/holidays as requested.

Qualifications, Skills & Experience: 

• Previous administration experience essential. Previous L&D experience desirable. 
• Professional services experience would be preferable.
• Computer literacy – good working knowledge of computer systems including Microsoft Word, Excel, Outlook, PowerPoint, LMS

Team

Knowledge, Learning and Research, London KL&R Ellika Benn Level 2

Working Pattern

Full time

Location

London

Contract type

Fixed Term Contract

Diversity & Inclusion

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

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