Learning Hub Administrative Assistant

Job summary

The Education Learning Organisation and Development (ELOD) enables Learning education provision for all Trust staff and helps to develop a culture and environment that all staff can thrive and deliver the best patient care within the Trust

Would you like to be part of a fast paced team within a Learning hub that provides administration support to the wider ELOD team to enable us to deliver our services.

If so then this will give you the opportunity to further develop data inputting, retrieval and reporting skills, working with learning and booking systems to enable staff and subject leads to develop and access learning. This will also offer further enhanced customer service skills in relation to to setting up face to face and virtual learning events.

Main duties of the job

Using Trust Learning and Electronic Staff record ESR systems to input, track and pull regular reports

Set up learning courses within the Trust onto electronic systems sending out joining instructions, recording and monitoring attendance.

Maintain and cleanse data systems as required to ensure accuracy and efficiency

Maintain all the ELOD email inbox communications within a timely manner

Undertake various aspects of an effective electronic filing system including cleansing, copying and scanning.

To maintain and update website pages associated to the team

Assist team colleagues and other Trust learning leads with the setting up of sessions using Teams/Blackboard/Zoom

Coordinate the booking of trust and some external room bookings for learning sessions

Assisting with the design and production of core training and promotional materials for ELOD colleagues as required.

Maintaining Trust Learning rooms, by opening closing and keeping equipment in good working order

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-24-6685281

Job locations

Sheffield Children’s NHS Foundation Trust

100 Napier Street

Sheffield

S11 8HA

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

• Compassion leading by kindness and showing empathy, understanding and respect
• Accountability striving to do the right thing and owning responsibility
• Respect value differences, tackling inequality and fostering a culture of inclusion
• Excellence delivering a high-quality standard of care

Person Specification

Qualification and Training

Essential

• GCSE Grade C/4 or above in English Language & Mathematics or level 2 equivalent
• Nationally recognised qualification or equivalent experience in business/office administration at level 3
• Extensive knowledge of Microsoft Office, including Word, Excel, Email, power point etc

Desirable

• Design or digital skills qualification or experience
• Project qualification ie Prince 2

Experience

Essential

• Recent demonstrable experience of working in an administrative/support role
• Recent demonstrable experience of working with Microsoft Office Applications, including Word, Excel, Email and the Internet
• Experience of working in a team environment
• Experience of working to deadlines

Desirable

• NHS administrative experience
• Working in a training function to include Medical Education
• Experience in dealing with complaints
• Telephone customer service experience

Knowledge and Skills

Essential

• Able to plan and prioritise own workload
• Using Virtual communications systems
• Understanding of GDPR
• Email systems and diary/calendar management
• Good interpersonal skills for effective working with internal customers and external providers

Desirable

• Knowledge of NHS or other Training and Business Intelligence systems
• Knowledge of NHS training and career pathways
• Ability to apply IT knowledge to work systems and processes
• Ability to interpret data and make recommendations
• Knowledge and use of design products

Personal Attributes

Essential

• Attention to detail particularly around data inputting
• Ability to work independently and in a team without supervision when required
• Ability to problem solve
• Willing to participate in further skills and knowledge development consistent with future/changing requirements of role
• Work flexibly and across the Trust and ELOD sites

Desirable

• Previous data roles
• Demonstrates current professional development

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children’s NHS Foundation Trust

100 Napier Street

Sheffield

S11 8HA

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

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