Leasing Specialist

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Leasing Specialist

The Leasing Specialist plays a crucial role in shaping the first impression of the property. This role focuses on leading property tours for prospective residents, delivering exceptional customer service, and showcasing the lifestyle and value of the community. The ideal candidate thrives in a people-centered environment and excels at communicating features that align with prospects’ needs.

Essential Responsibilities

• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to the prospects.
• Answer questions and address concerns during tours.
• Coordinate schedules with the Tour Schedulersto manage tour appointments.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Qualifications & Abilities

• Ability to work a flexible schedule, including weekends.
• Previous experience in leasing, customer service, hospitality, or sales preferred.
• High school diploma or equivalent.
• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
• Ability to physically access all community areas.
• Valid driver’s license for property operations and local travel (if required).

 

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