Library Customer Assistant II

Position Summary

Perform a wide variety of technical and clerical library work involved in the circulation of materials; respond to customer requests for library materials, services and information; perform technical and clerical work in support of various sections of the library and provide general information and assistance to library customers. 

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.

High school diploma or GED; and 

Two (2) years of library, general clerical, or customer service experience.

ADDITIONAL REQUIREMENTS: 

Possession of a valid New Mexico Driver’s License or the ability to obtain within ninety (90) days from date of hire. 

Possession of a City Operator’s Permit (COP) within 6 months from hire date.

Preferred Knowledge

• Office procedures, methods and computer equipment
• Principles and procedures of record keeping
• English usage, spelling, grammar and punctuation
• Principles of customer service
• Library services and functions
• Dewey Decimal System of classification
• Library terminology
• Library operating procedures and policies

Preferred Skills & Abilities

• Accurately perform routine tasks involving data entry and sorting
• Perform a variety of general clerical work
• Utilize specialized software
• Respond to requests and inquiries from the general public
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation

City of Albuquerque Employee Benefits

The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.

The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state’s retirement system.

Additional Benefit information is available by clicking on the links below.

General Benefits

Fire Department

Albuquerque Police Department

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