Licensed Behavioral Health Care Manager – hybrid

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The Behavioral Health Advocate will wear many hats and work in a variety of environments. Sometimes, you’ll interact with members leaving the hospital, possibly with new medications or diagnoses. Or perhaps you’ll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members, serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps, and a less stressed, more effective health care system for us all.

The Behavioral Health Advocate will be based out of a home office and spend approximately 25% of the week in the community meeting with members in their homes, community centers, hospitals, or providers’ offices. Candidates must reside in Southwest Virginia. Preferred locations include Bristol, Wise, Marion, Abingdon, Wytheville, and surrounding areas. Candidates residing in areas near Roanoke, Salem, and Bedford may be considered if business needs allow. The schedule is Monday – Friday, 8am – 5pm, and includes a weekend and holiday rotation. 

Primary Responsibilities:

• Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers’ offices
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels
• Assist members with the transition from a care facility back to their home 

Why consider working for UnitedHealth Group? For starters, competitive base pay, performance rewards, and a management team who is committed to your success. Some of our benefits include: 

• Full Medical, Dental, and Vision benefits
• Life and AD&D Insurance plus Short- and Long-Term Disability Coverage
• 401(k) and Employee Stock Purchase Plan
• Generous PTO and paid Company Holidays
• Continuing Education and License Renewal Fee reimbursement
• Employee Assistance Program and Calm app subscription
• Employee Discounts including Peloton and gym memberships
• Employee Referral Bonus Program
• And more!

Required Qualifications:

• Licensed Master’s degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; or Licensed Ph.D.
• Active, unrestricted, independent license in Virginia: LCSW, LMFT, LPC, or LP
• 1+ years of experience working in behavioral health
• Proficient computer skills and good working knowledge of Microsoft Word and Outlook
• Driver’s license and access to reliable transportation that will allow you to travel within an assigned territory in Southwest Virginia
• Access to secure, high-speed internet (Broadband Cable, DSL, or Fiber) and a dedicated, distraction-free workspace at home
   

Preferred Qualifications:

• 1+ years of experience working with Medicaid population
• 1+ years of Community Mental Health experience
• 1+ years of experience working with local and state community resources in Virginia
• Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice)
• Dual diagnosis experience with mental health and substance abuse
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Experience working with Medicaid funded programs
• Experience working with youth and adults who have serious behavioral health needs