Loan Servicing Associate (Hybrid – 3 Days in Office – VA)

At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

The Freddie Mac Multifamily Loan Servicing team is seeking someone who is forward thinking and skilled in process improvement, automation, and data analysis to support strategic business priorities of the team. This role will provide an opportunity to interact with various teams across the Multifamily business. The ideal candidate will have a questioning nature and experience with programming languages such as SQL and Python. Apply now and learn why Freddie Mac is #HomeToMore !

Our Impact:

The Loan Servicing team is responsible the overall operations to associated with all active Freddie Mac Multifamily loans and securities. This includes all activities associated with servicer reporting and remitting to Freddie Mac. These activities help to facilitate the corporate mission of liquidity and affordability of rental housing market. Our success has resulted in Freddie Mac becoming the leader in the secondary mortgage market.

Your Impact:

In this role, you will be an integral part of our organization and be expected to collaborate with internal and external business partners to address/resolve issues, assist with data analysis and create efficiency through automation and process redesign. Some of the responsibilities include:

• Identify and implement opportunities to improve systems, processes, and controls
• Collaborate with internal teams and external business partners
• Manage assigned projects including organization of project documentation; monitoring of project timelines; management of project meetings; status reporting; and roll-out activities
• Provide project support as needed to plan, capture, analyze, evaluate, and document governance, regulatory and internal audit issues and remediation. Keep stakeholders informed of upcoming deliverables
• Analyze information, evaluate impacts, resolve or escalate as needed
• Involved in developing, modifying and executing departmental policies that affect immediate processes and may also have company-wide effect
• Works on issues where analysis of situations and/or data requires an in-depth knowledge of organizational objectives
• Participate in system user acceptance testing cycles

Qualifications:

• College Degree in Accounting, Finance, Business, Computer Science, or equivalent experience
• 0 – 2 years of relevant experience
• Highly analytical with strong attention to detail, problem solving, and critical thinking.
• Proficiency in the use of Microsoft Office Technology (Excel, Word, PowerPoint)
• Ability to deliver exceptional business results in a team environment
• Demonstrable experience and/or training in Python, SQL, business analytics and other database and technical skills, preferred
• Ability to draw significant conclusions by analyzing large amount of data, and present findings to a wide audience.
• Excellent communication skills (verbal and written)
• Deadline driven to consistently meet monthly goals
• Organized and able to multitask to meet competing deadlines

Keys to Success in this Role:

• Understand and drive OUR focus and vision.
• Be reliable, resourceful, and deliver results.
• Put the Customer First.
• Be analytical and think critically.
• Demonstrate a passion for continuous learning and growth.
• Work in a consistently changing environment and adapt to situations with no prior precedent.
• Proactively manage multiple tasks and projects with limited supervision.
• Collaborate across multiple departments to communicate and resolve issues quickly.
• Should be highly adaptable and can navigate with confidence in a fast paced, ever-changing environment; should be able to work independently and be a problem solver
• At Freddie Mac, our inclusive culture is what powers our work. Collectively, what we share is a passion for more—for making a difference by making home possible for families across the nation. Come as you are and do what you love.

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $60,000 – $90,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

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