Lodge Manager

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Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Eagle Creek Lodge

Eagle Creek Lodge is a corporate sport-fishing lodge on Stuart Island, BC, Canada used by PACCAR and its guests for business entertainment. The objective of the lodge is to provide a quality sport fishing experience for PACCAR hosts and their guests that furthers PACCAR’s business objectives.

Eagle Creek Lodge operates from approximately mid-May through September. A normal season may include from 20 to 35 individual two-night trips. A trip typically includes two PACCAR hosts and six of their invited guests for a total of eight people. Primary activity is guided sport fishing provided by expert contracted guides during the day. Other available activities include bocce ball, golf (two short holes), nature walks and area wildlife viewing. Fine dining is provided by an executive chef and host. Guest accommodations are provided in four double rooms. Guest transportation to and from the lodge is provided in a float plane.

Requisition Summary

The Lodge Manager is responsible for overseeing all aspects of the lodge operations and maintenance, while adhering to PACCAR’s quality expectations for service and the facility. The position is a full-time, year-round position. The Lodge Manager reports to the PACCAR Director of Corporate Services, and directly supervises a staff of two or three Lodge employees and four contracted fishing guides. This position is for a couple.

Job Functions / Responsibilities

Lodge Operations:

Manage the Lodge operations including dining services, guest room housekeeping, and guest support.
Support guest entertainment activities, which may include pre-dinner appetizers and conversation, Bocce ball, executive golf, bonfire, card games, nature walks, etc.
Purchase goods and services necessary for operations, repair and maintenance using established procurement procedures.
Prepare and submit for approval an annual overhead expense and capital budget.
Manage all costs to the budget for areas under control of the lodge, including, but not limited to operations, repair and maintenance, sport fishing and utilities.

Facilities & Maintenance:

Maintain and repair Eagle Creek Lodge facilities including buildings, utilities, grounds, and docks to PACCAR quality expectations.
Operate and maintain all utility systems including electric power, water, septic, heating systems, fire protection.
Manage Groundskeeper to ensure grounds and vegetable garden are maintained in high quality condition.
Perform necessary repair and maintenance of the facilities and equipment to keep them in good condition.
Responsibility for safe operation and maintenance of two boats.
Prepare, propose, and complete a Winter Work List each year of projects recommended to keep the facilities and equipment in good condition.
Develop cost estimates for goods and services necessary to complete the work list.
Implement major projects, as required, such as building demolition and cleanup; upgrade of power system; and dock replacement.
Perform as an integral member of the Lodge staff team and assist with other duties as required including grounds keeping, housekeeping, guest support.

Safety:

Current 1st aid and CPR training required
Ensure that safety is foremost in all aspects of the operation for staff and guests.

Guest Trip Coordination:

Coordinate with the PACCAR Event Coordinator to prepare a proposed schedule for the season.
Manage all aspects of trip logistics, fishing, meals, activities etc. with the PACCAR Event Coordinator and trip hosts.
Greet guests upon arrival, and ensure they have a quality experience throughout their stay.

Sport Fishing:

Responsibility for providing a quality, productive sport fishing experience for guests through management of contracted fishing guides, including:
Identify and recruit high quality expert fishing guides.
Ensure guides adhere to the highest standards for guest safety.
Ensure guides maintain required insurance and licenses.
Coordinate the ECL trip schedule with guides.
Coordinate with the PACCAR Event Coordinator and obtain fishing licenses for guests.
Ensure all aspects of the sport fishing are to PACCAR expectations included presentation and appearance of guides and boats.
Assist the fishing guides to process and package the fish catch for guests.

Staff Management:

Effectively assist, train, develop, motivate, and manage lodge staff and contractors.
Responsibility for the hire or contracting of lodge staff.

Qualifications

Must be legally eligible to work, and reside in Canada
Minimum of 3-5 years’ experience working in a similar position.
Prior lodge, hotel, or management experience.
Facility maintenance experience desired
Experience as a sport fishing guide, naturalist, groundskeeper, or gardener desired
Small boat handling training and experience
Budget or small account management experience required.
Exceptional interpersonal and communication skills, and ability to listen and develop positive working relationships.
PC skills including proficiency with MS Office Suite.
Strong leadership qualities.
Prior supervisory experience desired.
Excellent customer service skills.
Relates to people in an open, friendly, accepting manner.
Must accept resident position in remote, isolated location in very small community with few outside connections.
Required to reside at the lodge in a single bedroom apartment.
Ability to work in remote location.
Ability to work extended hours as needed.
Qualified small boat operator with Small Vessel Operator Proficiency training certification required.
Current 1st aid and CPR training required.
Experience in the operation, repair, and maintenance of lodge systems (generators, pumps, kitchen appliances, small boats, piping, electrical, water systems, plumbing, heating systems) required.