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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview:
The Housing and Logistics Coordinator is responsible for conducting outreach and building partnerships with landlords, public and subsidized housing entities, and transitional housing resources. The Housing and Logistics Coordinator will ensure that housing and supplies are acquired and delivered in a timely, professional, and efficient manner to newly arrived refugees.
Major Responsibilities:
Responsibilities include, but are not limited to:
• Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
• Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed.
• Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
• Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.
• Monitor and setup the utility provisions for all Reception and Placement clients.
• Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
• Coordinate delivery of housing education all clients; may support other pre- and post-arrival activities such as airport pick-ups.
• Ensure all Apartment and Agency Letter of Understandings along with the leases are up to date, signed and uploaded into the file for each client.
• Ensure housing case notes are accurate and timely according to service compliance.
• Satisfy recordkeeping requirements.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of support staff, volunteers, and interns.
• Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
• Other duties as assigned.
Key Working Relationships:
Position Reports to: Housing and Logistics Manager
Position directly supervises: Housing and Family Support AmeriCorps, case aid/workers, interns, and volunteers within program.
Indirect Reporting:
Other Internal and/or external contacts:
Internal: IRC staff, interns, and volunteers
External: Community partners, housing providers
Job Requirements:
Education:
• Bachelor’s degree strongly preferred.
Work Experience:
• Minimum of 1 year of relevant professional experience required.
• Experience working with refugee and/or immigrant populations preferred.
Demonstrated Skills & Competencies:
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Superb organization, planning, and logistical skills.
• Attention to detail and accuracy in work product.
• Ability to regularly lift ~50 lbs.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
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