Long-Term Agreement (LTA) of Individual Consultant as Knowledge Management and Capacity Building Consultant, PRIME, PFP

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope 

UNICEF’s Division of Private Fundraising and Partnerships (PFP) works with the private sector through UNICEF National Committees, country offices and HQ divisions to expand strategic engagement with the private sector and advocate for child rights. As UNICEF shifts into a more agile organization able to deliver on ambitious targets defined in its Strategic Plan 2022-2025, PFP is strengthening its Knowledge Management (KM) function by sustaining foundational KM work while implementing more strategic, synergistic and coherent KM priorities as defined in its updated KM Strategy 2023-2025.

How can you make a difference? 

PURPOSE OF ASSIGNMENT

The Knowledge Management and Capacity Building Consultant will help in implementing KM priorities and related capacity building initiatives in PFP. Additionally, the consultant will contribute to the efforts of PFP on the global development of the KM function, enhancing the organization’s overall KM capabilities.

OBJECTIVE

This consultancy role will support the PFP’s Knowledge Management function in managing the overall coordination of knowledge sharing and skills building that the team does via division-wide initiatives such as the Virtual Skill Share (VSS) Academy, the Knowledge Exchange Platform (KEP), the Inspire Awards Programme and capacity building programmes.

MAJOR TASKS TO BE ACCOMPLISHED

There are four major tasks to be accomplished as follows:

• Help manage and coordinate sessions in the Virtual Skill Share (VSS) Academy, the central platform for knowledge and skills sharing;
• Manage the submissions to the Knowledge Exchange Platform (KEP), a SharePoint-based system to capture and share cases and solutions;
• Develop and roll out a capacity building initiatives and sessions on Knowledge Management for PFP, National Committees and country offices, as well for UNICEF globally; and
• Support the delivery of the Inspire Awards, an annual recognition programme to encourage good practice sharing.

Responsibilities of the Consultant:

• The consultant will use their own equipment; laptops, microphones, software and other accessories that may be required for this task.
• The consultant will not give the content/material or any part thereof, to any third party without the written permission of UNICEF. All components will be a property of UNICEF, and the consultant will not share the same with anyone else.
• The consultant will not put their own name or logo/emblem on the content / final product. The only organization branding will be UNICEF, if required.
• Regular liaison with manager and content owners and any related units.

Responsibilities of UNICEF:

• UNICEF will provide all details pertaining to the activity and the requirements.
• UNICEF will orient the consultant on UNICEF’s branding guidelines.
• UNICEF will share the documents and specifications with the consultant as he/she becomes available and will coordinate the timely delivery of work.

Deliverables:

Virtual Skill Share (VSS)

• Send monthly or quarterly call for VSS sessions.
• Setup up a VSS session in the VSS Academy (including creating and updating session pages, setting up session chats with session leads, setting up evaluation forms and discussing with session leads if necessary).
• Update the VSS PowerBi dashboard with data related to a completed VSS session (including cleaning and inputting data on attendance, registration, and feedback).

Knowledge Exchange Platform

• Curate and organize submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop good practice pages in the Private Sector Intranet.

Capacity Building

• Organize capacity building meetings/sessions on specific Knowledge Management approaches, working with resource persons and facilitators who can lead the design and delivery of the sessions.
• Develop training guides and facilitation kits based on completed capacity building sessions.

Inspire Awards

• Set up of Inspire Awards SharePoint pages.
• Support the coordination of Inspire Awards Launch phase (Liaise with category leads to define criteria for each category, set up coordination chats, guide technical panels on scoring entries).
• Support the Submission phase of the Inspire Awards (Promote the Submission stage via e-mail and Viva Engage, support panels with templates and branded images, monitor and update panels weekly on number of entries).
• Support to the Shortlisting phase of the Inspire Awards (Coordinate across the 21 technical review panels, following up on deadlines, update guidance note in developing shortlisted videos, create SharePoint pages).
• Support the Voting phase of the Inspire Awards (set up of voting forms, promotion via email and viva engage, support to panels on their category’s promotion, consolidation of winners).
• Support the post-Inspire Awards processing phase (consolidate winners list for Global Directory badges, set up of Inspire Awards certificates and draft email to winners).

Travel:

No travel is expected nor included in this ToR.

Estimated duration of LTA:

3 years

Financial Proposal:

Knowledge Management and Capacity – Financial Proposal Template.pdf

To qualify as an advocate for every child you will have… 

Education:

• A first-level university degree (bachelor’s degree or higher) in knowledge management, business management, international studies, adult education or any other relevant field of discipline, is required.

Experience:

• A minimum of three (3) years progressive experience in the following fields: knowledge management, learning, production of knowledge products, or relevant areas is required.
• Experience creating and editing SharePoint pages is required.
• Experience in organizing knowledge sharing events is required.
• Experience in developing or implementing capacity-building activities/events/projects would be an asset.
• Working experience within UNICEF or other UN entities, familiarity with the work of UNICEF National Committees and/or private sector fundraising would be an asset.

Language:

• Fluency in English is required. Knowledge of another official UN language is considered an asset.

Others:

• Strong analytical and conceptual thinking with the ability to process information and feedback and translate these into different knowledge products is required.
• Expertise in developing sites in Modern SharePoint, especially knowledge portals, is an asset.
• A keen sense for visual design, website navigation/interaction and user experience are an asset.
• Strong coordination and project management skills and ability to work with teams is an asset.
• Expertise in community management, organization of webinars, and assessing the quality of knowledge products is an asset.
• Ability to work independently and to meet tight deadlines is required.

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit here. 

Remarks: 

The application to be submitted through the online portal should contain four separate attachments:

i. A Cover letter explaining the motivation for applying and explaining how the qualifications and skillset of the candidate (to be uploaded online).

ii. Curriculum Vitae (CV) (to be uploaded online).

iii. A financial proposal indicating professional fee as per the above template. Please do not forget to specify your name in the file while saving. (to be uploaded online under “Financial Proposal” tab).

Without all the above documents your application will be considered incomplete and invalid and will not be considered further.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

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