Manager, Cardiac Imaging

Job Summary:

The Manager, Cardiac Imaging is a critical member of the care team. The Manager, Cardiac Imaging is responsible for direct on-site and remote supervision of sonographers in a specific region. Additional responsibilities include maintaining quality imaging procedures for direct reports, and supporting onboarding, training, and guidance to new and existing colleagues. In addition, the Manger, Cardiac Imaging will assist as needed with preparing patients and diagnostic equipment for imaging procedures by explaining procedures, performing full transthoracic echocardiography procedures, fielding all member questions, and providing a comfortable setting to the member. This position is also responsible for accurate data entry, assisting providers in interpreting the data, and ensuring all medical records and clinical systems are up to date for their team.

Duties/Responsibilities:

• Direct management responsibility for sonographers in multiple markets to include performance evaluation, workflow analysis, scheduling, data analysis, and monthly reports
• Establish regular meetings with market and center leadership to promote transparency, communication, and collaboration
• Conduct regular meetings with direct reports to ensure proper support in all regional markets
• Assist with monthly quality improvement initiatives to promote high quality imaging and reporting
• Review incomplete encounters on a daily basis and resolve any outstanding issues
• Assist with onboarding, orientation, training, and guidance to new and existing colleagues
• Serve as the back-up PACS administrator for technical support and end user training for the region
• Act as a liaison between providers, sonographers, clinical staff, and operational leadership
• Obtain optimal quality Echocardiographic data utilizing 2-D imaging, M-Mode, Continuous Wave, Pulsed Wave, and Color Flow Doppler
• Prepare preliminary reports for provider interpretation
• Explain procedures to members so they are well informed regarding the examination and address any of their concerns
• Accurately track and input test data and patient information into clinical systems and medical records
• Maintain and calibrate equipment, as well as monitor quality control, to ensure accurate results
• Utilize knowledge of each member’s age-specific needs in performance of duties and responsibilities
• Assist with transporting patients to and from exam rooms, ensuring high-level of patient care and satisfaction
• Provide ultrasound coverage within the home market and regional markets as needed

Required Skills/Abilities:

• Ability to lead, support, and drive accountability for remote teams
• Customer-service orientation, with a focus on patient experience and care throughout interactions and ability to build trust and rapport with leaders across various markets
• Analytical mindset to identify trends and areas for improvement to support team and needs of senior leaders
• Critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment
• Detail-orientation for data entry, ensuring accuracy in data reporting and analysis
• High level of emotional intelligence, able to manage stressful situations with grace and determination

• Self-starter with the ability to think creatively and work effectively
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, and vendors
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Must reside in an existing market or willing to relocate

• Ability and willingness to travel locally and regionally up to 50% of the time

Minimum Qualifications:

• Bachelor’s degree preferred, or equivalent experience
• Echo lab management or supervisory experience strongly preferred
• Credentialed as a Registered Diagnostic Cardiac Sonographer (RDCS) from the American Registry for Diagnostic Medical Sonography (ARDMS) or Registered Cardiac Sonographer (RCS) from Cardiovascular Credentialing International (CCI)
• Minimum five years working as a Cardiac Sonographer
• Vascular ultrasound experience is a plus
• Experience with quality initiatives, process improvement, and accreditation
• Proficiency with EMR, PACS, and Microsoft Office applications
• Embodies and serves as a role model of ArchWell Health’s Values:
  • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.