Manager, Digital Product, Self-Service

Job title:

Manager, Digital Product, Self-Service

Company

Intact Financial

Job description

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Ready to make your mark?About the roleOur growing team is looking for a Manager, Digital Product!Are you a veteran digital strategist and a proven people and project leader? Do you have a proven track record of building teams, inspiring direct reports, and launching digital products? Do you have the mindset to conceive product roadmaps that can help propel a business forward?We’ve got the perfect opportunity for you!As our Manager, Digital Product, you play a mission critical role in defining and accomplishing our roadmap. You will report to the Director, Web Self-Service.What you’ll do:

• Hire, mentor, and inspire a multidisciplinary team spanning design, engineering, and product roles.
• Define the product plan to match the company’s objectives.
• Build a network across the organization to facilitate product roadmap, coordinate deliverables and sequence dependencies.
• Develop and maintain projects plans, identify deadlines, estimate costs, and oversee the organization and optimal assignation of talent.
• Lead recruitment, mentoring, 1:1s, performance reviews, and individual career and development planning.
• Help defines how to best reach the company’s objectives.
• Anticipate and manage problems and take necessary actions to resolve them, proactively remove any impediments.
• Ensure the Digital Product team has the right tools and independence to perform experiments and track its success.

What you need:

• 5+ years managing teams.
• 10+ years relevant experience including 3+ years in project management related to self-service digital products.
• Experienced with agile Scrum development methodologies.
• Bachelor’s degree or any combination of equivalent education and experience.
• Excellent written and spoken communication skills, enjoy presenting to executives.
• Demonstrated initiative, negotiating and coaching skills.
• Excellent time management and organizational skills.
• Strong customer service focus.
• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-HybridWhat we offerWorking here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as uniqueWe are an equal opportunity employerAt Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs., including background checks, internal candidates, and eligibility to work in Canada.If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

Expected salary

Location

Montreal, QC

Job date

Sat, 17 Aug 2024 03:12:18 GMT

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