Manager, External Communications – Houston, TX

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Primary Purpose

Manages U.S. external communications function and translates strategic goals into operational plans and measurable outcomes. Resolves cross-team coordination issues, drafts responses to media inquiries. Ensures external communications efforts reinforce reputation, support business objectives, and maintain message discipline. Leads U.S. external communications, including media relations and executive positioning, to strengthen the company’s reputation. Manages messaging, media strategy, and crisis communications while partnering with government and community affairs teams. Oversee brand identity, events, and team development. Seeks a strong leader with sound judgment who can manage high-profile projects and shifting priorities.

Duties and Responsibilities

• Develop content for press releases, bylined articles, key messages, media statements, Q&A documents, and briefings.
• Develop, maintain and coordinates rapid-response crisis communications team and plan
• Oversee media measurement and monitoring to stay abreast of the industry landscape; evolve public relations strategies based on data and insights.
• Oversees the planning, and execution of external communications to elevate the company’s visibility and reputation.
• Manages a high-performing team responsible for media outreach, content development, campaign execution, and stakeholder engagement across multiple channels.
• Proposes comprehensive communications strategies in alignment with corporate priorities, ensuring messaging consistency and impact.
• Manages relationships with media contacts, industry partners, and external stakeholders to proactively shape public perception and build brand credibility.
• Leads the evaluation of campaign and social media performance through media analytics and social engagement metrics, adapting strategy to optimize outcomes.
• Oversees team development, project prioritization, and workflow management, fostering a culture of creativity, accountability, and continuous improvement.
• Performs other duties as assigned.

Required Qualifications

education

• Bachelor’s degree, preferably in Journalism, communications or public relations.

experience

• Typically requires 8 years of related experience.
• Corporate, agency or public-sector public relations experience with experience as a media spokesperson, working with executives and developing internal communications strategies.
• Industry experience and knowledge.

Knowledge, Skills and Abilities

• Communication Management – The systematic planning, implementing, monitoring, and revision of all the channels of external communication.
• Content Development – The entire process of creating content to achieve specific business goals, including idea generation, topic research, keyword research, writing, and publishing-not just for a single piece of content, but for a long-term strategy.
• Copywriting – The strategy of creating persuasive content with the goal of generating positive conversions about the organization.
• Issue Resolution – Addressing problems that need to be solved, the decisions that need to be made, and the risks that need to be mitigated.
• Marketing Campaign Management – Creating and managing overall strategy for Integrated Marketing campaigns that help support business goals and objectives.
• Media Relations Management – Working with media for the purpose of informing the public of an organization’s mission, policies and practices in a positive.
• Public Affairs Strategy – The strategic approach to engaging with the general public using media and communications.
• Relationship Management – Activities undertaken to improve business relationships.

Note: The Company strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

Sempra Infrastructure offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.