Manager Information Risk Management, ETS

Join our Enterprise Technology Services Team!

Collaborating with the Director, Enterprise Technology Services, Governance & Control, our Manager will monitor and maintain an effective internal control environment across the business units in accordance with organization policies and in compliance with regulatory and industry requirements.

The manager will be responsible for overseeing the development, implementation, and management of IT governance frameworks and controls. This role ensures that IT processes align with organizational goals, regulatory requirements, and industry best practices. The manager will direct a team to maintain the integrity, security, and efficiency of IT systems and processes.

Responsibilities:

• Direct a team of contract and full time analysts to review and update the process, risk and control framework for the IT organization.
• Lead various information security, third party controls and compliance assessments.
• Assist with conducting various information security, third party compliance assessments.
• Assist with RCSAs, initiative risk assessments (information security risks), audits and control testing reviews as well as third party/vendor management security control reviews.
• Govern, operate and mature the organizational technology risk management program.
• Design QA processes for internal processes to ensure Line 1B mandate is being performed appropriately and drive improvements where necessary.
• Capture and report organizational technology risk program status and metrics.
• Improve and provide oversight of organizational resilience capabilities.
• Collaborate and participate with GIRM to complete, improve program according to GIRM and OSFI expectations.
• Assist with lifecycle activities of Information Risk Standards and Technology Risk Policies.

Skills and Experience:

• Superb communication and leadership skills with ability to collaborate with regionally diverse teams.
• Flexible and adaptable to change.
• Superior influencing and negotiation skills and the ability to build consensus.
• Provide thought leadership in support of technology risk and control practices and objectives.
• Service oriented, collaborative, and foster a trusted culture.
• Accountable and transparent for performance and sharing results.
• Persistent in driving efficiencies and strategies.
• Industry awareness and standard processes.

Qualifications:

• Minimum of five (5) years’ of progressive Information Technology and Infrastructure/Architecture experience with a minimum of one year passionate about Cyber Security. Experience in planning, configuring, deploying, and main security solutions (including cloud) in an enterprise environment.
• Knowledge of cloud computing and cybersecurity best practices.
• Post secondary education preferred (Computer Science/IT, Risk Management)
• ISACA courses such as CISSP, CISA.
• Working knowledge of industry security standards such as ISO27001/ISO27002, NIST, etc.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we’ll support you in shaping the future you want to see.

What can we offer?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-GP1

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD – $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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