Manager, Insurance New Business

Job title:

Manager, Insurance New Business

Company

Sun Life Financial

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Hybrid positionIgnite your leadership potential and drive excellence in the fast-paced world of Insurance Operations. As our dynamic Manager, you’ll spearhead a talented group of Team Leaders, orchestrating the flow of insurance applications from SLFD advisors. Your strategic vision and innovative approach will be the catalyst for continuous improvement, elevating service quality and operational efficiency. In this role, you’ll not only shape the success of the New Business Issue team, but also play a crucial part in enhancing the advisor and client experience. Join us to make a lasting impact, foster team engagement, and propel your career to exciting new levels in this challenging and rewarding position.What will you do?Drive excellence in insurance processing by actively monitoring performance against service metricsEmpower team leaders and members with proactive guidance and real-time information to swiftly resolve challengesSpearhead efficiency initiatives by identifying streamlining opportunities, collaborating with partners to implement innovative solutions for continuous improvementLeverage data-driven insights to optimize capacity planning and demand forecastingFoster seamless collaboration with Insurance Operations teams to deliver consistently outstanding serviceCultivate leadership talent through targeted, timely coaching and constructive feedback to enhance team competenciesForge robust relationships with internal and external stakeholders through engaging interactions and impactful presentationsExpertly navigate and resolve complex situations by partnering closely with distribution channels and advisorsWhat do you need to succeed?Exceptional at delivering outstanding client experiencesProven track record of inspiring teams and driving results through effective leadershipSkilled change agent with the ability to guide and implement transformationsSharp problem-solver who balances client needs with company objectivesHighly organized with a talent for managing multiple priorities seamlesslyExpert at leveraging data analytics to inform strategic decision-makingInnovative thinker who takes initiative to develop creative solutionsAdept at building strong partnerships and fostering collaborationEmpowering coach who excels at developing talent and managing performancePersuasive communicator with excellent negotiation skills, both written and verbalThrives in dynamic environments and adapts easily to changeIn-depth knowledge of Individual Insurance products, processes, and servicesAs this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.What’s in it for you?We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® CanadaAccess to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.A collaborative and interactive team environmentCharitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.Unique Requirements:Some travel may be required as teams are located in Waterloo and MontrealThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 78,000/78 000 – 128,000/128 000Job Category: Customer Service / OperationsPosting End Date: 30/01/2025

Expected salary

$78000 – 128000 per year

Location

Waterloo, QC

Job date

Fri, 17 Jan 2025 06:56:35 GMT

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