Blue Shield of CA

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Your Role

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The Manager, IT Development role will report to the Director, IT Development (Integration and Interoperability Platform). In this role you will ensure the successful delivery of platform engineering that will enable API management, message-oriented middleware, managed file transfer, FHIR integration, and event streaming. You will coordinate technical scope, timelines, and team velocity as well as lead efforts to modernize release management practices, accelerating the use of automation and AI to improve delivery speed, reliability, and scalability. This role is ideal for a strategic and hands-on leader who thrives in a fast-paced, cross-functional environment and is passionate about building high-performing teams and enabling enterprise integration. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and experience

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 7+ years of experience in technical delivery, program management, or platform engineering leadership roles.
  • Strong understanding of Agile delivery models, backlog management, and iterative development practices.
  • Demonstrated ability to lead cross-functional teams and interact effectively with all levels of management.
  • Familiarity with enterprise messaging and exchange tools/platforms such as Azure API Management, Azure Service Bus, Azure Event Grid, Kafka, Retarus, IBM Sterling, IBM MQ, and/or Axway.
  • Experience with work scheduling, prioritization, coaching, risk management, and delegation.
  • Excellent verbal and written communication, collaboration, analytical, and presentation skills.
  • Results-oriented leadership while promoting a positive and collaborative work environment.
  • Desired experience with AI/ML concepts and tools, especially in the context of automation and platform operations.
  • Desired expertise in process improvement, project management methodologies, or platform modernization.
  • Desired knowledge of healthcare operations and a broad understanding of the industry.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

 

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