Manager, Master Data Governance

Job Summary:

The Master Data Governance and Maintenance Manager is responsible for driving the business strategy by ensuring the creation, maintenance, and monitoring of high-quality, reliable master data. This role is pivotal in establishing a culture where master data is inherently trusted, facilitating seamless business transactions, informed decision-making, and operational excellence.

Why Messer?

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people-at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

• Lead and manage data governance activities for Customer and Material Master and improve the quality and manage the protection of sensitive data and information assets.
• Focus on establishing and ensuring adherence to an enterprise data governance framework for data policies, standards and practices, both at the department and Business and Functional areas level, to achieve the required level of consistency, quality and protection to meet overall business needs.
• Serve as a point of escalation for governance, data quality and protection issues and will work closely with Business and Functional area leadership to improve the quality and value of core data assets, respond to regulatory protection requirements as well as support the strategic requirements of the department.
• Define policies and processes that control how data is managed in the organization.
• Develop strategies and implement data rules, streamline data processes, define standard master data dictionary, prepare User requirement Specification related to system enhancements, automation and data integration needs to improve data quality and reduce manual data entry errors.
• Maintain trust in master data by providing ongoing stewardship and oversight; ensuring timely, secure access to master data to support business transactions and decision-making
• Maintain compliance throughout the data lifecycle in accordance with corporate policies, regulations, and laws
• Improve efficiency by optimizing and digitizing processes, clearly defining roles and responsibilities, and minimizing master data management costs.
• Establish and supports multi-domain MDM Governance processes to ensure the accuracy and completeness of Salesforce, SAP, and other internal ERP systems data.
• Manage the Data Governance and Master Data Maintenance team providing strategy, guidance, coach and performance controls.
• Manage a large and complex portfolio of projects that have master data implications ensuring that priorities are set and deadlines are achieved.
• Approve Customer Data Quality Rules for assigned Master Data Objects in SFDC and SAP
• Recommend changes, automation opportunities and define new data structure for MDM Governance Steerco for approval.
• Conduct regular consultations with other functions to evaluate Data needs and recommend improvement projects.
• Provide support and guidance to the Data Stewards, Technical Analysts, the business users, and IT about Data topics.
• Ensure the integrity of the system data in the core systems: SAP, SFDC, and Gold along with downstream systems that consume this data
• Collaborate with Data Architecture to define where the data needs to be stored and how to integrate with other System data needs.
• Approve Data Quality Management and provide feedback to Sales team to ensure current data in SFDC is accurate.
• Approve cleansing data strategy.
• Define KPIs to ensure data create/change SLAs are being met

Basic Qualifications:

• Bachelor’s degree in business administration or an IT-related field.
• Minimum of 10 years in business process management and/or data governance.
• At least 5 years in a leadership role.

Preferred Qualifications:

• Master’s degree in computer science or a related field as a plus.

• experience with process management tools (e.g., BPM, Six Sigma) and data governance frameworks.

Required Skills:

• Proven track record in leading strategic process improvement and data governance initiatives.
• Deep understanding of data quality management, data protection, and compliance.
• Strong leadership abilities to guide and inspire teams.
• Strategic thinker with expertise in process optimization and continuous improvement.
• Excellent communication, presentation, and interpersonal skills.
• Ability to foster a culture of data excellence and continuous improvement.
• Proactive problem-solving skills with a strategic vision for data governance.
• Proficiency in process mapping, data governance software tools, and data analytics.
• Strong project management skills to handle multiple complex projects simultaneously.

The salary range for this position is $135,000-$180,000. Messer provides medical, dental, vision, short term disability, life insurance and paid time off as well as other voluntary benefits, such as, long term disability in accordance with the terms and conditions of these Plans. Employees are eligible to enroll in Messer’s 401(k) Plan. Employees may be eligible to participate in the company’s bonus program.

About Messer:

Messer’s safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the Application or would like to request accommodation, call (877) 243-1030.