Manager, Workforce Management (Capacity Planning)

Job title:

Manager, Workforce Management (Capacity Planning)

Company

Sun Life Financial

Job description

hiring decisions and identification of skilling bottlenecks within a call center environment Experience working in a call… center Experience working with BPOs Experience with Workforce Management Software (IEX, Amazon Connect, Pega…

Expected salary

$78000 – 128000 per year

Location

Waterloo, ON

Job date

Thu, 29 May 2025 02:05:11 GMT

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