Medical Call Center

jobs-near-me.org

<div class="isg-job-description“>Medical Call Center – Scheduler
Alexandria, Virginia
Pay From: $21.00 per hour
MUST:
Experienced Medical Call Center – Scheduler
2 plus years of experience as a Medical Call Center
Must speak Spanish and English
Must have strong excel experience
Must have strong scheduling experience
Must have experience handling high volume of outbound calls
Must have strong data entry experience
Must have excel experience
Must have EMR experience, knowledge of ECW highly preferred
Must have strong verbal and written communication skills
Experience working in oncology and/or breast health is highly preferred
DUTIES:
Medical Call Center – scheduler will be responsible for, but not limited to the following:
Receive referrals for program and assess patient eligibility
Schedule patients for mammogram appointments by calling the patient, scheduling their mammogram, asking required patient assessment questions, sending appointment reminders, and arranging for transportation if needed
Schedule patients for their mammogram appointments at radiology providers by calling the patient, scheduling their mammogram, asking required patient assessment questions, sending appointment reminders, and arranging for transportation if needed
Ensure that program goals are met by connecting referred patients to breast cancer screening services in a timely fashion and ensuring that patient data is accurately collected and entered the program database
Responding to patient queries over the phone
Accurately track work on internal program spreadsheet and in EMR
responsible for accurately inputting client information into the program’s breast cancer screening database for approval and documenting work in EMR
Checking receipt of mammogram reports
Assist with entering program data into database in a timely and accurate manner
Responsible for assessing program eligibility; updating and maintaining breast cancer screening tracking spreadsheet; assisting patients with scheduling mammogram appointments; reminding patients of appointments

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act”.
Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.