Medical Coordinator

Duration: 1 year (with possibility of extension)

MSF MISSION

Médecins Sans Frontières (MSF) is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or human-made disasters and to victims of armed conflict, without discrimination and irrespective of ethnicity, religion, creed or political affiliation. MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such, MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of the organization.

MSF in Greece provides humanitarian and medical assistance to the refugee and migrant populations fleeing conflict and other precarious situations in their home countries.

We are a non-profit, self-governed, member-based organization.

POSITION OBJECTIVES

In close collaboration with the HoM and the Medical Department, defining and implementing the medical strategy of the Mission. Being responsible for the planning and coordination of all medical activities and resources in the mission, according to MSF’s charter, policies, and ethical principles with consideration of international and national laws, in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

CONTEXTUAL INFORMATION FOR THE MISSION

Greece remains one of the main entry points to Europe, since more than one million of people, mostly coming from war torn countries, transited through the country in 2015. MSF started to respond to humanitarian and medical needs of vulnerable people on the move in 2016, with a project located in downtown Athens. Since 2019, MSF also runs a project on Samos Island. In both projects, MSF offers to a broad package of primary health care, including sexual and reproductive health, mental health, and health promotion. Socio-legal services complement medical care to ensure a holistic approach. MSF responds to medical needs of vulnerable people regardless of their legal status, whether they reside in camps or in urban areas.

RESPONSIBILITIES OF THE POSITION

• Being responsible for defining, monitoring and updating the medical content of the MSF country policy, medical strategy, annual plan and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan, CPP and project plans are achieved.
• Being overall responsible for the appropriateness and quality of medical interventions conducted by MSF projects and being expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centered activities.
• Continuously monitoring the medical and humanitarian needs in the country through exploratory missions, the use of health information systems, monitoring and reviewing project proposals, determining necessary resources in order to cover medical and humanitarian needs of the population at risk.
• Being responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the programmes through regular field visits, analyzing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results.
• In close collaboration with the HR Coordinator, participating in the planning, definition and sizing of the health-workforce in the mission and supervising the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and communication). Coaching and directly supporting project coordinators and medical teams in the implementation of the medical activities.
• Together with the HR Coordinator, defining, updating and implementing the Mission’s Health and Safety Policy Framework including medical insurance, social packages and repatriation policy. Ensuring the guarantee of the highest possible level of medical related security issues (mental and physical health and safety in the workplace) and monitoring the psychological status of all Mission’s staff, suggesting solutions to help improve mental health related issues.
• Being responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests to HQ. Being accountable for the proper management of the pharmacy in the Mission, including projects.
• Providing reports on the mission’s evolution from the medical perspective, as required, and is responsible for the Medical Library of the Mission. Informing the medical field staff of all materials available, and keeping all medical documents updated in the database.
• Representing MSF before local medical authorities and keeping regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions to raise humanitarian awareness.

MSF SECTION/CONTEXT SPECIFIC ACCOUNTABILITIES

• Coordinate and support the Athens Project team for the stepwise downscaling and phasing out of medical activities throughout 2025, including the capitalization report.
• Coordinate and support Samos project team to refocus Primary health care activities, including the referral criteria.
• Coordinate and support Samos Project team to enhance community SRH activities, including initiatives for improving access of sexual violence care to male survivors.
• Coordinate the overall improvement of the pharmacy set-up.
• Provide medical advocacy analysis to support the general advocacy strategy.
• Ensure the follow up and update of the Staff Health Policy, in collaboration with HR, SSU and OPS.
• Ensure the follow up and update (if necessary) of the EPREP strategy.

SELECTION CRITERIA

• Essential, degree in medicine or other paramedical studies. Specialization in tropical medicine or a degree in Public Health would be an asset.
• Essential, working experience of at least two years in a similar position, relevant jobs and previous humanitarian experience in MSF or other NGOs in developing countries.
• English (French and/or Arabic desirable).
• Essential computer literacy (word, excel and internet).

COMPETENCIES

• Strategic Vision
• Leadership
• People Management and Development
• Service Orientation
• Teamwork and Cooperation

POST CONDITIONS

• Monthly gross salary: 3880 euros
• Health Insurance

At Médecins sans Frontières (MSF), we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristic.