Medical Secretary

Job title:

Medical Secretary

Company

NHS

Job description

We are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team. The candidate would have experience of using Emis (clinical System), good sound knowledge of medical terminology and have worked as a Medical Secretary within the NHS. The Candidate must be accurate, have good communication skills, be a team player and also be able to work flexibly in the absence of colleagues. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Salary it will be based on experience.Main duties of the jobKey Responsibilities –

• To provide an efficient copy typing and word processing service for GP’s and Health Professionals as required. This includes the typing of letters, reports, patient referrals and notifications in an accurate and timely manner.
• To make appointments and bookings as required using the E-Referral service pathway
• To Maintain the Emis /Docman tasks in an accurate and secure manner
• To check and ensure all two week wait referrals have been received by hospitals/third parties.
• To provide covers for members of the secretarial team during periods of sickness and annual leave
• To received and dispatch mail
• To consult the internal communication portal on a daily basis
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with referral queries.
• Confident audio typist

About usLocated in the Hailsham area, our GP practice is dedicated to providing high-quality healthcare services to our community. We currently care for 6,700 patients, offering a wide range of medical services tailored to meet the needs of individuals and families. Our team of experienced healthcare professionals is committed to delivering compassionate, patient-centered care in a welcoming environment.We offer routine consultations, preventive care, chronic disease management, and a variety of other healthcare services. Our practice continually strives to improve and expand our services to better serve the diverse need of our patient populationDetailsDate posted17 July 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-timeReference numberA2263-25-0002Job locations1 Western RoadHailshamEast SussexBN27 3DGJob descriptionJob responsibilitiesMain purpose of job:To provide efficient and confidential secretarial and administrative support to the GPs and clinical team, including handling referrals, typing correspondence, liaising with patients and external organisation, audio typing, and ensuring timely and accurate documentationResponsible to:This is an essential role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice clinical team. Providing a full secretarial service for all GPs and health professionals as required. This mainly includes sending referrals via eRS and email, using Ardens templates and formatting letters, reports, and any other correspondence in an accurate and timely manner. Dealing with hospital, clinical, patient and practice queries via phone and email regarding hospital appointments, correspondence and treatments. Following up GPs tasks requests for information. Managing advice & guidance provided.. Providing template letters/forms for use by the practice, as required. Maintaining the computer-based clinic system in an accurate and secure manner. Assisting with the gathering of statistics and information, when required. Maintaining an accurate referrals database.Main tasks of job:1) Provide secretarial support to GPs and healthcare professionals, including audio and copy typing of medical letters, reports, referrals, and correspondence.2) Process e-Referrals (ERS) and paper referrals, ensuring all necessary information is included and deadlines are met.3) Manage GP task lists and workflow task list related to referrals and patient letters Act as a point of contact for hospitals and other healthcare providers regarding referrals and patient care coordination.4) Handle patient queries regarding referrals or letters with professionalism and sensitivity.5) Maintain patient confidentiality and adhere to data protection regulations at all times.6) Monitor and manage Emis Referral tasks/Docman Referral tasks/Accumail /Referral Email7) Support the admin team with general office duties, including scanning, coding and document management.8) Participate in meetings and training sessions as required by the practice.9) Ensure all work is completed in a timely and accurate manner to support patient care.10) To check and ensure all two week wait referrals have been received by hospitals/third parties.11) To received and dispatch mail12) To check and ensure all 2 weeks wait referrals have been received by hospitals/3rd parties.13) To provide covers for members of the secretarial team during periods of sickness and annual leave. Job descriptionJob responsibilitiesMain purpose of job:To provide efficient and confidential secretarial and administrative support to the GPs and clinical team, including handling referrals, typing correspondence, liaising with patients and external organisation, audio typing, and ensuring timely and accurate documentationResponsible to:This is an essential role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice clinical team. Providing a full secretarial service for all GPs and health professionals as required. This mainly includes sending referrals via eRS and email, using Ardens templates and formatting letters, reports, and any other correspondence in an accurate and timely manner. Dealing with hospital, clinical, patient and practice queries via phone and email regarding hospital appointments, correspondence and treatments. Following up GPs tasks requests for information. Managing advice & guidance provided.. Providing template letters/forms for use by the practice, as required. Maintaining the computer-based clinic system in an accurate and secure manner. Assisting with the gathering of statistics and information, when required. Maintaining an accurate referrals database.Main tasks of job:1) Provide secretarial support to GPs and healthcare professionals, including audio and copy typing of medical letters, reports, referrals, and correspondence.2) Process e-Referrals (ERS) and paper referrals, ensuring all necessary information is included and deadlines are met.3) Manage GP task lists and workflow task list related to referrals and patient letters Act as a point of contact for hospitals and other healthcare providers regarding referrals and patient care coordination.4) Handle patient queries regarding referrals or letters with professionalism and sensitivity.5) Maintain patient confidentiality and adhere to data protection regulations at all times.6) Monitor and manage Emis Referral tasks/Docman Referral tasks/Accumail /Referral Email7) Support the admin team with general office duties, including scanning, coding and document management.8) Participate in meetings and training sessions as required by the practice.9) Ensure all work is completed in a timely and accurate manner to support patient care.10) To check and ensure all two week wait referrals have been received by hospitals/third parties.11) To received and dispatch mail12) To check and ensure all 2 weeks wait referrals have been received by hospitals/3rd parties.13) To provide covers for members of the secretarial team during periods of sickness and annual leave.Person SpecificationExperienceEssential

• Experience
• Previous experience in Emis (clinical system) & Lexacom (Audio typist software)
• Proficiency in using office software applications, including word processing and spreadsheet tools
• Strong organisational skills with the ability to prioritise tasks effectively
• Excellent verbal and written communication skills to interact with patients and staff professionally
• A keen attention to detail to ensure accuracy in all documentation and communications

Desirable

• Experience of working in a GP practice
• experience of using clinical system -Emis & Lexacom (Audio Typist software)

Person SpecificationExperienceEssential

• Experience
• Previous experience in Emis (clinical system) & Lexacom (Audio typist software)
• Proficiency in using office software applications, including word processing and spreadsheet tools
• Strong organisational skills with the ability to prioritise tasks effectively
• Excellent verbal and written communication skills to interact with patients and staff professionally
• A keen attention to detail to ensure accuracy in all documentation and communications

Desirable

• Experience of working in a GP practice
• experience of using clinical system -Emis & Lexacom (Audio Typist software)

Expected salary

Location

Hailsham, East Sussex

Job date

Sat, 19 Jul 2025 02:20:54 GMT

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