Medical Secretary / Team Secretary (MH&LD)

Job title:

Medical Secretary / Team Secretary (MH&LD)

Company

NHS

Job description

An exciting opportunity has arisen for an enthusiastic and experienced individual to join our S-CAMHS Team within MH&LD Directorate Admin Services, in the role of Band 4, Medical/Team Secretary, Based in Ty Helyg, Caradog Road, Aberystwyth, working Monday to Friday 09:00am – 5:00pm.Experience of a range of IT systems including Microsoft Word, Excel Management, Data Collection, Power Point, and E-Mail, coupled with proven secretarial skills and previous experience is essential.Main duties of the job

• Be the first point of contact for the department / service.
• Deal with all queries both in person, via the telephone and or e-mail.
• Liaise where necessary with senior members of team.
• Process incoming confidential and routine mail and distribute accordingly.
• Use initiative, discretion and service knowledge to action as necessary.
• Ensure all outgoing mail is addressed appropriately
• Maintain clinical diaries, ensuring clinicians are aware of their commitments, adjusting conflicting demands as and when required.
• Schedule statutory meetings, ensuring appropriate files and other relevant information is available so that meetings are conducted in an efficient and cohesive manner.
• Filter and respond to requests from other staff, prioritising the demands on the time of the Clinicians / Consultant(s) / Medical Staff.
• Ensure relevant records and documentation (results, reports, correspondence) are available for clinics and or assessments
• Use various Health Board approved Software.
• Process and register departmental / service referrals, liaising with Medical Records as and when required.
• Ensure patients / service users / clients contact address, personal and GP details are entered on to approved Health Board Patient Administration System(s) and update as and when required.
• Take responsibility for departmental and own filing.

About usHywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.Two integrated care centres (Aberaeron and Cardigan, Ceredigion).Community facilities, including:48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.Date posted18 December 2024Pay schemeAgenda for changeBandBand 4Salary£26,928 to £29,551 a year per annu, (pro rata if part time)ContractPermanentWorking patternFull-time, Job shareReference number100-AC264-1224Job locationsTy HelygFishguard RoadAberystwythSY23 1ERJob descriptionJob responsibilitiesThe ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.You will be able to find a full job description and person specification attached within the supporting documents.The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.Interviews will be held on 20/01/2025. Job descriptionJob responsibilitiesThe ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.You will be able to find a full job description and person specification attached within the supporting documents.The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.Interviews will be held on 20/01/2025.Person SpecificationQualifications and KnowledgeEssential

• NVQ3/RSAIII or equivalent demonstrable experience of typing
• PLUS experience of a full range of duties working in an administrative / office environment
• AND Knowledge of Medical / Healthcare Terminology

Desirable

• Educated to advanced level or equivalent
• Secretarial training along with experience of Audio Transcription
• Shorthand
• ECDL or Equivalent IT Qualifications

ExperienceEssential

• Experience of working in a busy complex environment
• Experience of using Microsoft Office packages [Excel, Word, PowerPoint, Access, desktop publishing and e-mail]
• Experience of setting up and maintaining spreadsheets, databases
• Experience of handling verbally aggressive calls

Desirable

• Experience of working within the NHS
• Experience of Patient Administration Systems
• Experience of using Vision

Language SkillsDesirable

• Welsh Speaker (Level 1)

Person SpecificationQualifications and KnowledgeEssential

• NVQ3/RSAIII or equivalent demonstrable experience of typing
• PLUS experience of a full range of duties working in an administrative / office environment
• AND Knowledge of Medical / Healthcare Terminology

Desirable

• Educated to advanced level or equivalent
• Secretarial training along with experience of Audio Transcription
• Shorthand
• ECDL or Equivalent IT Qualifications

ExperienceEssential

• Experience of working in a busy complex environment
• Experience of using Microsoft Office packages [Excel, Word, PowerPoint, Access, desktop publishing and e-mail]
• Experience of setting up and maintaining spreadsheets, databases
• Experience of handling verbally aggressive calls

Desirable

• Experience of working within the NHS
• Experience of Patient Administration Systems
• Experience of using Vision

Language SkillsDesirable

• Welsh Speaker (Level 1)

Expected salary

£26928 – 29551 per year

Location

Aberystwyth, Ceredigion

Job date

Fri, 20 Dec 2024 23:01:43 GMT

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