Medical Secretary

Job summary

An exciting opportunity has arisen to join the Emergency Department Secretarial Team at Sheffield Children’s. You will work with Emergency Department Consultants, Reception, and the Acute Assessment Unit, providing administrative support for MDT meetings, major trauma cases, safeguarding, audits, and cross-cover for the department.

You will be compassionate, accountable, and committed to treating colleagues, patients, and service users with respect, aligning with the Trust’s values and promoting equality, diversity, and inclusion.

Main duties of the job

Reporting into the Operational Support Manager, your responsibilities will include:

• Manage workload in collaboration with Consultants and team to ensure effective service delivery.
• Prioritise tasks and coordinate departmental activities to maintain smooth operations.
• Help resolve challenges to improve workflow and service provision.
• Maintain strict confidentiality and follow relevant policies.
• Communicate with parents and patients, providing clear, compassionate, and professional support, especially in distressing or challenging situations.

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

25 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-24-6798685

Job locations

Sheffield Children’s NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

• Compassion leading by kindness and showing empathy, understanding and respect
• Accountability striving to do the right thing and owning responsibility
• Respect value differences, tackling inequality and fostering a culture of inclusion
• Excellence delivering a high-quality standard of care

Person Specification

Qualifications and Training

Essential

• Educated to GCSE standard or equivalent, with a GCSE in English Language (Grade C or above)
• NVQ3/RSA 3 or equivalent relevant secretarial qualification

Desirable

• AMSPAR or equivalent European Computer Driving License (ECDL)

Experience

Essential

• Previous administrative experience

Desirable

• Previous medical secretary or medical secretary support experience
• Previous experience working with a Multi Disciplinary team

Knowledge and Skills

Essential

• Word Processing
• Audio typing skills
• Ability to prioritise and organise own workload
• Ability to communicate information to parents in a sensitive and tactful manner

Desirable

• Knowledge of medical terminology
• Ability to co-ordinate a multi-disciplinary team

Personal Attributes

Essential

• Pleasant, tactful and understanding manner.
• Ability to work as a member of a team

Desirable

• Attention to detail

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children’s NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

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