Medical Support Secretary

Job title:

Medical Support Secretary

Company

NHS

Job description

*previous applicants not need apply”*Medical Support Secretary Neurosciences – Royal Stoke SiteWorking Days: Monday – FridayThe post holder is required to support the medical secretary in the delivery of comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team.Main duties of the jobThe post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers, ensuring compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management and typing correspondence and/or transcribing and typing up of minutes as appropriate. The post holder will cover the workload of other members of the Neurology administration team as required.About usUniversity Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.Date posted18 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year pro-rataContractPermanentWorking patternFull-timeReference number205-6646721-BJob locationsRoyal StokeNewcastle RoadStoke-on-TrentST4 6QGJob descriptionJob responsibilitiesResponsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.To deliver a high standard of communication to build and maintain good working relationships.The post holder will be required to locate and track case notes if required.To support the Medical Secretary and specialty team in the delivery of waiting list management.Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. Job descriptionJob responsibilitiesResponsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.To deliver a high standard of communication to build and maintain good working relationships.The post holder will be required to locate and track case notes if required.To support the Medical Secretary and specialty team in the delivery of waiting list management.Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department.Person SpecificationExperienceEssential

• Secretarial and/or clerical experience.
• Knowledge of Microsoft Office package

Desirable

• Audio typewriting skills
• Knowledge of medical terminology
• Knowledge of the hospital computerised systems

QualificationsEssential

• Good general education to include GCSE English and Mathematics (or equivalent)
• Proven experience of transcribing/touch typing to a high standard

Person SpecificationExperienceEssential

• Secretarial and/or clerical experience.
• Knowledge of Microsoft Office package

Desirable

• Audio typewriting skills
• Knowledge of medical terminology
• Knowledge of the hospital computerised systems

QualificationsEssential

• Good general education to include GCSE English and Mathematics (or equivalent)
• Proven experience of transcribing/touch typing to a high standard

Expected salary

£24071 – 25674 per year

Location

Stoke-on-Trent

Job date

Sat, 21 Dec 2024 05:12:41 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobs-near-me.eu) you saw this job posting.